My phone wont turn on and i need my serial number, i dont have the box and it is not on the back?

My phone wont turn on and i need the serial number to set up an appointment for apple and the serial number isnt on the back?

iPhone 5s

Posted on Apr 28, 2015 6:07 PM

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1 reply

Apr 28, 2015 6:47 PM in response to Calebw0704

Have you ever backed up the phone using iTunes? If so, the quote below from Find the serial number and other information for your iPhone, iPad, and iPod touch - Apple Support gives another way to find the serial number:

If you can use iTunes on your computer but don't have your device:

  1. Go to iTunes > Preferences (Mac) or Edit > Preferences (PC).
  2. Click the Devices tab.
  3. Hold your mouse over a backup to display the serial number for that device. You'll also see the IMEI/MEID and CDN for your iPhone or iPad (cellular model).
    User uploaded file

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My phone wont turn on and i need my serial number, i dont have the box and it is not on the back?

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