HT201455: If you didn't receive your verification or reset email
Learn about If you didn't receive your verification or reset emailQ: My iMessage keeps telling me that it's waiting for activation. My phone number will show up gray and will be checked but it will s ... My iMessage keeps telling me that it's waiting for activation. My phone number will show up gray and will be checked but it will still only allow me to send messages through my email. I don't know what to do as I have tried everything please help me more
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Apr 28, 2015 7:22 PM in response to tiffanyfromkearneyby ssschmidt,When you turn on iMessage using your iPhone's phone number, a silent SMS is sent to your provider (cellular), and then they respond to it, essentially verifying that the phone number is correct. If iMessage is not activating, you need to make sure that your account is properly set up for SMS messages. If your carrier is not being helpful, you can try calling Applecare, and work with them. They may charge you the pay per incident fee if you do not have Apple Care + or are outside the 90 day complementary support window.
AppleCare US phone number: (800)-694-7466