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Question: iPhone 6 plus frozen .

Apple iPhone 6 plus 128GB iOS 8

I what'sapp someone a photo from my pictures.

The next thing that happened was the phone froze on that screen.

I tried tapping the screen but the system did not respond.

I Finally hit the home button, then I tried the power button.

The phone powered off and went into the apple start up screen With Apple symbol

for at least 1hr now.

what should I do?

How do I get it to reboot again ?.

thanks,

AJ

iPhone 6 Plus, iOS 8.3

Posted on

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Question marked as Helpful

Apr 29, 2015 1:11 AM in response to ASLCHINA In response to ASLCHINA

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

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Question marked as Helpful

Apr 29, 2015 1:11 AM in response to ASLCHINA In response to ASLCHINA

Try to reset your device. This won't delete your data stored on the phone.

  • Press and hold the Sleep/Wake button
  • Press and hold on the Home button
  • Keep holding both buttons until the display turns off and back on with Apple logo on it.

Apr 29, 2015 1:11 AM

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User profile for user: ASLCHINA

Question: iPhone 6 plus frozen .