iPhone 4s, 32GB , Black
It suddenly switched off . Tried power reset did't work went to iPlanet they said out of warranty and there may be a problem with IC(they are not sure about it). tried to restore iPhone 'n' times with latest version of iTunes. i can see apple logo after that each time i get error number 9 .Please help me out . invested lot in it . cannot afford to take a new Phone . Please help me .Thank you in advance
iPhone 4S, iOS 7.1
Greetings chaitanya1492,
Welcome to the Apple Support Communities!
I understand that while attempting to restore your iPhone you are receiving error 9. As described in the attached article, error 9 typical has to do with security software on your computer. Please follow the instructions in the article to troubleshoot this issue.
Get help with iOS update and restore errors - Apple Support
Check your security software
Errors: 2, 4, 6, 9, 1611, 9006.
Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
If you still see the error message, check for USB connection issues.
Cheers,
Joe
Hi Joe.
Thanks for the help
I have been reading this post from long back ..followed everything in it .
it says "Verifying iPhone with apple software" then it will disconnect and throw an error no 9. if i click on More information ...it will redirect to the above page that you have suggested
Hello chaitanya1492,
If you have worked through the suggested steps in the above article and are still experiencing the issue, you may find more information by using another one of Apple's support resources.
https://getsupport.apple.com/GetproductgroupList.action
Have a great day,
Joe
Device unresonsive
