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All replies
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Helpful answers
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Apr 29, 2015 5:00 AM in response to stedman1by nottakenu,Hello stedman1,
thanks for your help.
Here are the results:
EtreCheck version: 2.2 (132)
Report generated 4/29/15, 2:00 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook (13-inch, Late 2009) (Technical Specifications)
MacBook - model: MacBook6,1
1 2.26 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Soon - Cycle count = 1238 - SN = W0013TXFPE1LA
Video Information: ℹ️
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:44:42
Disk Information: ℹ️
Hitachi HTS545032B9SA02 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 231.41 GB (17.72 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 87.80 GB (648 MB free)
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/hosts - Count: 15
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/Library/Extensions
[loaded] com.globaldelight.driver.Boom2Device (1.1 - SDK 10.10) [Click for support]
/System/Library/Extensions
[not loaded] com.caiaq.driver.NIUSBAudio2DJDriver (2.4.21) [Click for support]
[not loaded] com.caiaq.driver.NIUSBAudio4DJDriver (2.4.21) [Click for support]
[not loaded] com.caiaq.driver.NIUSBHardwareDriver (2.4.21) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorAudio2Driver (2.4.21) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolS4Driver (2.4.21) [Click for support]
[not loaded] com.caiaq.driver.NIUSBTraktorKontrolX1Driver (2.4.21) [Click for support]
[not loaded] com.devguru.driver.SamsungComposite (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.mobile-stream.driver.EasyTetherUSBEthernet (1.0.7 - SDK 10.4) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.native-instruments.driver.NIUSBDeviceHelper (1.0.7) [Click for support]
[not loaded] com.pctools.iantivirus.kfs (1.0.1) [Click for support]
[loaded] com.rogueamoeba.HermesAudio (4.2.0 - SDK 10.6) [Click for support]
[not loaded] com.rogueamoeba.InstantOn (5.0.2 - SDK 10.6) [Click for support]
/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.14 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.14 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.14 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[failed] com.paragon.NTFS.trial.plist [Click for support] [Click for details]
[loaded] com.paragon.NTFS.upd.plist [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[running] com.bombich.ccchelper.plist [Click for support]
[running] com.cleverfiles.cfbackd.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[failed] com.magican.castle.plist [Click for support] [Click for details]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.avast.home.userinit.plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[not loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[failed] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support] [Click for details]
User Login Items: ℹ️
Android File Transfer Agent Aplicación (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 7 Update 71 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
FolxNetscapePlugIn: Version: Unknown
Safari Extensions: ℹ️
AdBlock
SafariRestore
Sessions
Audio Plug-ins: ℹ️
Hear: Version: 1.1.5 - SDK 10.6 [Click for support]
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Native Instruments USB Audio [Click for support]
Spelling [Click for support]
TeXDistPrefPane [Click for support]
Tuxera NTFS [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
9% WindowServer
3% firefox
3% com.apple.WebKit.WebContent(17)
1% com.avast.daemon
0% cfbackd
Top Processes by Memory: ℹ️
1.21 GB com.apple.WebKit.WebContent(17)
444 MB kernel_task
438 MB firefox
70 MB WindowServer
53 MB Safari
Virtual Memory Information: ℹ️
40 MB Free RAM
3.96 GB Used RAM
6 MB Swap Used
Diagnostics Information: ℹ️
Apr 29, 2015, 01:09:00 PM Self test - passed
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Apr 29, 2015 6:44 AM in response to nottakenuby ChingisRuth,Hi,
I think I have a similar problem. It is highly likely that it is the com.apple.Webkit.Webcontent bundle that is causing quite a bite of trouble.
Here is my Etre report. Hopefully both of our problems will be resolved soon. I suspect avg time between your pinwheel freezes is around 2 - 5 mins? Also it began after you upgraded to latest OS X as in 10.10.3?
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Problem description:
Periodic freezes on my macbook
EtreCheck version: 2.2 (132)
Report generated 4/29/15, 4:16 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
MacBook Pro - model: MacBookPro5,5
1 2.53 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Replace Now - Cycle count = 1029 - SN = W09360UZ577ZA
NVIDIA GeForce 9400M - VRAM: 256 MB
Color LCD 1280 x 800
OS X 10.10.3 (14D136) - Time since boot: 7:46:12
TOSHIBA MK3255GSXF disk0 : (250,06 GB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh (disk0s2) / : 249.20 GB (173.62 GB free) - 43 errors
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Apple Inc. Built-in iSight
Western Digital My Passport 070C 319,37 GB
EFI (disk1s1) <not mounted> : 210 MB
CHINGIS (disk1s2) /Volumes/CHINGIS : 319.16 GB (126.09 GB free)
Apple Internal Memory Card Reader
Wacom Co.,Ltd. CTH-661
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
/etc/hosts - Count: 16
Mac App Store and identified developers
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4240 - SDK 10.8) [Click for support]
/System/Library/Extensions
[not loaded] com.wacom.kext.pentablet (5.3.5 - SDK 10.9) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.7) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.5) [Click for support]
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
Startup items are obsolete in OS X Yosemite
Problem System Launch Agents: ℹ️
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudphotosd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.photolibraryd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.rcd.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.SafariCloudHistoryPushAgent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
17 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[failed] com.apple.mtrecorder.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.systemstats.analysis.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
17 processes killed due to memory pressure
[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.wacom.pentablet.plist [Click for support]
[running] at.obdev.littlesnitchd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.autodesk.backburner_manager.plist [Click for support]
[running] com.autodesk.backburner_server.plist [Click for support]
[loaded] com.autodesk.backburner_start.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[failed] com.veoh.webplayer.startup.plist [Click for support] [Click for details]
iTunesHelper UNKNOWN Hidden (missing value)
Dropbox Application (/Applications/Dropbox.app)
puush UNKNOWN (missing value)
JavaAppletPlugin: Version: Java 8 Update 45 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
WacomNetscape: Version: 1.1.0-6 [Click for support]
WacomTabletPlugin: Version: WacomTabletPlugin 2.1.0.6 - SDK 10.9 [Click for support]
DirectorShockwave: Version: 11.5.2r602 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.7
Facebook Photo Zoom
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
PenTablet [Click for support]
Time Machine not configured!
34% com.apple.WebKit.Networking
34% WindowServer
20% com.apple.WebKit.WebContent(6)
19% nsurlstoraged(2)
9% Safari
545 MB kernel_task
492 MB com.apple.WebKit.WebContent(6)
115 MB Safari
86 MB Finder
61 MB DashboardClient(2)
Virtual Memory Information: ℹ️
488 MB Free RAM
3.52 GB Used RAM
37 MB Swap Used
Apr 29, 2015, 12:58:14 PM /Library/Logs/DiagnosticReports/JavaApplicationStub_2015-04-29-125814_[redacted ].cpu_resource.diag [Click for details]
Apr 29, 2015, 11:35:54 AM /Library/Logs/DiagnosticReports/JavaApplicationStub_2015-04-29-113554_[redacted ].cpu_resource.diag [Click for details]
Apr 29, 2015, 09:51:49 AM /Library/Logs/DiagnosticReports/Adobe Photoshop CS5_2015-04-29-095149_[redacted].cpu_resource.diag [Click for details]
Apr 29, 2015, 08:23:27 AM Self test - passed
Apr 27, 2015, 09:52:09 PM /Library/Logs/DiagnosticReports/ScreenSaverEngine_2015-04-27-215209_[redacted]. cpu_resource.diag [Click for details]
Apr 27, 2015, 09:18:15 PM /Library/Logs/DiagnosticReports/ScreenSaverEngine_2015-04-27-211815_[redacted]. cpu_resource.diag [Click for details]
Apr 27, 2015, 08:49:01 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-27-204901_[redac ted].crash
Apr 27, 2015, 08:48:49 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-27-204849_[redac ted].crash
Apr 27, 2015, 08:48:53 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2015-04-27-204853_[redac ted].crash
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Apr 29, 2015 7:39 AM in response to nottakenuby OGELTHORPE,Rid the Macbook of Avast and CleanMyMac. Both are useless and will degrade performance.
Yosemite require lots of RAM to run efficiently. Your Macbook will accept 8 GB RAM. The best sources of Mac compatible RAM are OWC and Crucial.
Ciao.
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Apr 29, 2015 5:28 PM in response to OGELTHORPEby dclive,For both posters, I think that is good advice. Especially for the first poster, but to a lesser extent for the second, I see tons of junk and crap that can be eliminated. For example, I see items using the MacOS SDK from 10.4 and 10.5, I see startup items (not permitted in Yosemite), and, as mentioned, the antivirus/etc. junk. Get rid of it all.
For the first poster, upgrade to the latest Yosemite.
For both posters, upgrade to more RAM, upgrade to an inexpensive SSD - both easy ways to significantly increase speed. Especially the SSD.
And to the second poster - fix the disk errors.
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Apr 30, 2015 2:45 AM in response to dcliveby nottakenu,How can I get rid of this junk items?
I uninstalled Avast and Clean my Mac with App Zapper but it seems that there are traces of them. Moreover, there are traces of other programs that I uninstalled with App Zapper.
Which ones do you think I have to delete and how I do it? With the terminal or deleting the file in the library?
Thank you so much!
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Apr 30, 2015 2:56 AM in response to nottakenuby OGELTHORPE,In order to properly uninstall applications you have to go to the developers web site and find the proper procedure, often an un-installer. Using App Zapper or a utility like that is no guarantee of success. Now you will have to rid the MBP of App Zapper and address Avast and CleanMyMac. You may find that in order to delete Avast and CleanMyMac properly, you may have to reinstall them and THEN use the ueinstallers.
Ciao.
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Apr 30, 2015 3:19 AM in response to nottakenuby ChingisRuth,Hello,
Yes remove all the adware however again the root problem is definitely not RAM but something in the root directories as this problem has surfaced for me as well com.apple.webkit.webcontent or its some other process that panics with either the kernel task or window server when you don't have Safari open.
My etrecheck is posted here with a person in a similar circumstances. I've checked several blogs / forums / sites that present the following as a problem: finder / pram / safari / or some other process that at the time had critical cpu depending on which application is open. All have similar problems with startup / login or random pinwheel freezes with periodic intervals.
I tried several solutions clearing caches, resetting, etc. All of the aforementioned solutions merely scratched at the root problem. It is in the software as I have run Yosemite for 6 or 7 months without a problem; however, only now in April 2015, a wave of freezes is happening across quite a lot of macs regardless of hardware from newest iMacs to 2009 MacBooks.
@dclive: thank you for the notion I did repair disk permissions. It helped and yet nowhere near to solving the main issue.
@ogelthorpe: It is my secondary machine so upgrading it has never been a priority and Yosemite ran smoothly before mid-April.
P.S. Safe boot doesn't help but has same erratic freeze. So don't bother blaming third party plugins.