Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my ipod's screen is broken is that why my camera doesn't work?

my iPod screen was cracked and it only shows the shutter and I don't know what I should do. should I fix the screen or is it something else

iPod touch, iOS 8.1.2

Posted on Apr 29, 2015 11:51 AM

Reply
Question marked as Best reply

Posted on Apr 29, 2015 12:40 PM

Problem with which camera? Front? Back? Both?

It could be that what every cracked the screen also damaged the broken camera. However, try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. It may be there there is more that the screen that is broken

Apple Retail Store - Genius Bar

2 replies
Question marked as Best reply

Apr 29, 2015 12:40 PM in response to Uncle Eustey

Problem with which camera? Front? Back? Both?

It could be that what every cracked the screen also damaged the broken camera. However, try:

- Reset the iOS device. Nothing will be lost

Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

least ten seconds, until the Apple logo appears.

- Reset all settings

Go to Settings > General > Reset and tap Reset All Settings.

All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

- Restore from backup. See:

iOS: Back up and restore your iOS device with iCloud or iTunes

- Restore to factory settings/new iOS device.

If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. It may be there there is more that the screen that is broken

Apple Retail Store - Genius Bar

my ipod's screen is broken is that why my camera doesn't work?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.