iPod touch slow with problems

Question

Level 1

0 points

iPod touch slow with problems

So I got my iPod touch (fifth-generation, 64GB) back in 2013. I dropped it in water, so I traded it in at an Apple Store for a new iPod touch. Ever since updating the iPod to iOS 8, it's been having multiple problems, including: General unresponsiveness for up to 30 seconds; crashing, failing to properly execute basic animations, and lagging when doing pretty much anything; dropped frame rate during animations; random freezing, sometimes up to 10 minutes of it, even when locked, until iPod reboots; excessively long reboot out of previously mentioned freezing, sometimes up to 15 minutes; etc.

Usually when I pick it up, it says that I have to enter the passcode because iPod restarted, and it'll be disconnected from all Wifi. This is a problem, especially if it gets stolen.

Any recommendations for what I can do to stop this? Is this behavior normal for fifth-generation iPod touches? Or am I stuck with it?

iPod touch, Windows 7, iTunes 11

Posted on Apr 29, 2015 8:54 PM

Reply

Answer 1

Cunnla

Level 6

8,257 points

Apr 29, 2015 10:35 PM in response to Ulti737fs

Hi,

You can try a reset. Restart or reset your iPhone, iPad, or iPod touch - Apple Support

Usually when I pick it up, it says that I have to enter the passcode because iPod restarted, and it'll be disconnected from all Wifi. This is a problem, especially if it gets stolen.

Not sure if you mean you do not want to have a passcode. Normally you are asked for a passcode when you turn it on or if auto lock time has expired and it goes into autolock. You can change these settings in Settings > General.

You could also try Settings > General > Reset > Reset all settings.

Reply

Answer 2

Ulti737fs Author

Level 1

0 points

Apr 30, 2015 10:51 AM in response to Cunnla

I'm sorry if I was too unclear, but about the whole passcode thing, I basically meant that while the iPod was sleeping (like, sitting on the desk doing nothing), it would freeze and restart out of nowhere. Then, when I came to use it, it would give the message that it had restarted and wants my passcode. That message is how I know it keeps restarting, and it happens frequently. Also, after restarting and before entering a passcode to unlock it, it won't connect to the Internet. If the iPod was stolen, it would probably crash and restart and not be able to connect to the Internet to be tracked on Find My iPhone.

Also, I've tried restarting and resetting before, but the problems continue.

Reply