Panic Attack -- getting more often in past few hours

Question

Level 1

0 points

Panic Attack -- getting more often in past few hours

Hello. I'm not sure if anyone can help me to dignose the cause of panic attack and more importantly know how to fix the problem.

I'm using Photoshop CS5 and when I zoom in or scroll document up and down, panic attack happens. I thought the problem might be Wacom tablet but even when tablet unplugged (usb), the problem still occurs when I use scrolling on trackpad.

I never had this problem before. The problem began few hours ago and now it is getting more often like every 10 min. Below are the report.

Any help will be appreciated!

OS 10.7.5

Photoshop: CS5

--------------------

Interval Since Last Panic Report: -4 sec

Panics Since Last Report: 1

Anonymous UUID: D78BCD5D-A8AE-412F-A75D-A2878668D800

Wed Apr 29 19:14:33 2015

panic(cpu 2 caller 0xffffff7f809dd007): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff809faae000 0x0a5480a2, D0, P3/4

Backtrace (CPU 2), Frame : Return Address

0xffffff807650b7e0 : 0xffffff8000220792

0xffffff807650b860 : 0xffffff7f809dd007

0xffffff807650b8f0 : 0xffffff7f80ad5b83

0xffffff807650b950 : 0xffffff7f80ad5bf7

0xffffff807650b9c0 : 0xffffff7f80dd7855

0xffffff807650bb00 : 0xffffff7f80af9ddd

0xffffff807650bb30 : 0xffffff7f809e6d6a

0xffffff807650bbe0 : 0xffffff7f809e243c

0xffffff807650bdd0 : 0xffffff7f809e3e4a

0xffffff807650beb0 : 0xffffff7f8097832c

0xffffff807650bf00 : 0xffffff7f8274bc0b

0xffffff807650bf50 : 0xffffff7f8274c4b2

0xffffff807650bf70 : 0xffffff800023dbbc

0xffffff807650bfb0 : 0xffffff8000820057

Kernel Extensions in backtrace:

com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f809 76000->0xffffff7f80c71fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80900000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80964000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f8092b000

com.apple.nvidia.nv50hal(7.3.2)[38ACBB3D-4E3C-3883-9A4B-67F15592905F]@0xffffff7 f80c72000->0xffffff7f80f94fff

dependency: com.apple.NVDAResman(7.3.2)[97284661-2629-379E-B86B-D388618E8C30]@0xffffff7f809 76000

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80900000

com.apple.driver.AGPM(100.12.75)[4EBF3D1C-F65A-32E5-8C97-B8AA89FD05FC]@0xffffff 7f82749000->0xffffff7f82759fff

dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80900000

dependency: com.apple.driver.IOPlatformPluginFamily(5.1.1d6)[57AAAA9E-4530-35EE-ACB1-A4E893 53D507]@0xffffff7f819c9000

dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80964000

dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f8092b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:

11G63

Kernel version:

Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64

Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5

System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 1363888659294

last loaded kext at 32033801019: com.apple.driver.AppleHWSensor 1.9.5d0 (addr 0xffffff7f8259b000, size 28672)

last unloaded kext at 256294762486: com.apple.driver.AppleUSBUHCI 5.1.0 (addr 0xffffff7f81836000, size 65536)

loaded kexts:

com.apple.driver.AppleHWSensor 1.9.5d0

com.apple.driver.AppleMikeyHIDDriver 122

com.apple.driver.AppleHDA 2.2.5a5

com.apple.driver.AppleUpstreamUserClient 3.5.9

com.apple.driver.AppleMikeyDriver 2.2.5a5

com.apple.driver.AudioAUUC 1.59

com.apple.driver.AGPM 100.12.75

com.apple.driver.AppleIntelHDGraphics 7.3.2

com.apple.driver.AppleIntelHDGraphicsFB 7.3.2

com.apple.driver.SMCMotionSensor 3.0.2d6

com.apple.driver.AppleSMCPDRC 5.0.0d8

com.apple.iokit.IOUserEthernet 1.0.0d1

com.apple.GeForce 7.3.2

com.apple.iokit.IOBluetoothSerialManager 4.0.8f17

com.apple.driver.AppleSMCLMU 2.0.1d2

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AudioIPCDriver 1.2.3

com.apple.driver.AppleMuxControl 3.1.33

com.apple.driver.ApplePolicyControl 3.1.33

com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d8

com.apple.driver.AppleLPC 1.6.0

com.apple.driver.AppleMCCSControl 1.0.33

com.apple.filesystems.autofs 3.0

com.apple.driver.AppleUSBTCButtons 227.6

com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17

com.apple.driver.AppleUSBCardReader 3.0.6

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 33

com.apple.driver.AppleIRController 312

com.apple.driver.AppleUSBTCKeyboard 227.6

com.apple.iokit.SCSITaskUserClient 3.2.1

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCISerialATAPI 2.0.3

com.apple.iokit.IOAHCIBlockStorage 2.1.0

com.apple.driver.AppleUSBHub 5.1.0

com.apple.driver.AppleFWOHCI 4.9.0

com.apple.driver.AirPort.Brcm4331 561.7.22

com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8

com.apple.driver.AppleEFINVRAM 1.6.1

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleAHCIPort 2.3.1

com.apple.driver.AppleUSBEHCI 5.1.0

com.apple.driver.AppleACPIButtons 1.5

com.apple.driver.AppleRTC 1.5

com.apple.driver.AppleHPET 1.7

com.apple.driver.AppleSMBIOS 1.9

com.apple.driver.AppleACPIEC 1.5

com.apple.driver.AppleAPIC 1.6

com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0

com.apple.nke.applicationfirewall 3.2.30

com.apple.security.quarantine 1.4

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 195.0.0

com.apple.driver.DspFuncLib 2.2.5a5

com.apple.iokit.IOSurface 80.0.2

com.apple.iokit.IOSerialFamily 10.0.5

com.apple.iokit.IOFireWireIP 2.2.5

com.apple.iokit.IOAudioFamily 1.8.6fc18

com.apple.kext.OSvKernDSPLib 1.3

com.apple.driver.AppleHDAController 2.2.5a5

com.apple.iokit.IOHDAFamily 2.2.5a5

com.apple.nvidia.nv50hal 7.3.2

com.apple.driver.AppleGraphicsControl 3.1.33

com.apple.driver.AppleSMC 3.1.3d10

com.apple.driver.IOPlatformPluginLegacy 5.0.0d8

com.apple.driver.AppleSMBusPCI 1.0.10d0

com.apple.driver.AppleBacklightExpert 1.0.4

com.apple.driver.IOPlatformPluginFamily 5.1.1d6

com.apple.driver.AppleSMBusController 1.0.10d0

com.apple.NVDAResman 7.3.2

com.apple.iokit.IONDRVSupport 2.3.4

com.apple.iokit.IOGraphicsFamily 2.3.4

com.apple.kext.triggers 1.0

com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17

com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.1

com.apple.iokit.IOUSBMassStorageClass 3.0.3

com.apple.driver.AppleUSBMultitouch 230.5

com.apple.iokit.IOBluetoothFamily 4.0.8f17

com.apple.iokit.IOUSBHIDDriver 5.0.0

com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1

com.apple.iokit.IOBDStorageFamily 1.7

com.apple.iokit.IODVDStorageFamily 1.7.1

com.apple.iokit.IOCDStorageFamily 1.7.1

com.apple.driver.AppleUSBMergeNub 5.1.0

com.apple.driver.AppleUSBComposite 5.0.0

com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1

com.apple.iokit.IOUSBUserClient 5.0.0

com.apple.iokit.IOFireWireFamily 4.4.8

com.apple.iokit.IO80211Family 420.3

com.apple.iokit.IOEthernetAVBController 1.0.1b1

com.apple.iokit.IONetworkingFamily 2.1

com.apple.iokit.IOAHCIFamily 2.0.8

com.apple.iokit.IOUSBFamily 5.1.0

com.apple.driver.AppleEFIRuntime 1.6.1

com.apple.iokit.IOHIDFamily 1.7.1

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 177.11

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.DiskImages 331.7

com.apple.iokit.IOStorageFamily 1.7.2

com.apple.driver.AppleKeyStore 28.18

com.apple.driver.AppleACPIPlatform 1.5

com.apple.iokit.IOPCIFamily 2.7

com.apple.iokit.IOACPIFamily 1.4

Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17

Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB

Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.19.22)

Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports

Network Service: AirPort, AirPort, en1

Serial ATA Device: ST9500420ASG, 500.11 GB

Serial ATA Device: MATSHITADVD-R UJ-898

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4

USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 3

USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2

USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5

USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 6

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3

MacBook Pro, Mac OS X (10.7.5)

Posted on Apr 29, 2015 7:34 PM

Reply

Answer 1

Linc Davis

Level 10

209,547 points

Apr 29, 2015 8:46 PM in response to chiwara

You have the MacBookPro6,2—the Edsel of Macs. It may have the logic-board defect that was covered by a recall program that has now ended.

Residents of the EU may be entitled to warranty service for up to six years after purchase.

Make a "Genius" appointment at an Apple Store, or go to another authorized service provider, to have the machine tested. The routine hardware diagnostics used by service providers do not detect the fault. There is a specific test for this issue that Apple calls "VST" (for "Video Switching Test.") Ask for it. A "Failed" result means that the fault is present.

You may be quoted a price of about $300 (in the U.S.) for a "depot repair," which involves shipping the unit to a central repair facility and takes about two weeks. For that flat fee, anything found wrong with it should be fixed, not just the logic board.

Sometimes the replacement part is also defective, so be prepared for that possibility. If you decide to pay for a new logic board, test thoroughly during the 90-day warranty period on the repair. Some owners have reported that they went through as many as three replacement boards before getting one that worked.

If you don't want to pay for the repair, you may (or may not) be able to work around the problem by disabling automatic graphics switching. To use the discrete graphics processor, you'll need a third-party utility to switch to it manually.

Often the problems start after an OS upgrade. If the upgrade was recent, and you have backups, then you can revert to a previous OS X version.

Reply

Answer 2

chiwara Author

Level 1

0 points

Apr 29, 2015 11:50 PM in response to Linc Davis

Hi Linc,

Thank you very much for your quick reply. I was not aware of recall program... too bad. And I'm in Canada so up to 6 years of warranty does not apply to me 😟.

I haven't done any OS upgrade for a long time so I don't think this is the issue. It is only this past few days that I'm running Photoshop for like 12+ hours / day. I guess my almost 5 years old macbook pro is getting tired. I will take your suggestion and make a genius appointment to get it tested. I can't believe the fact that replacement part can also be defective for apple product. That's a big joke!

I will look into automatic graphics switching. Thanks for your suggestion.

Reply