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Watch not recognising stand time

My watch seems very inconsistent with recognising stand time. It has so far registered 4 hours of stand time this morning, which is accurate, but since midday it has registered nothing. This is despite the move section recognising steps. During the last hour, I re-started the watch, walked approx 100 steps around the flat for more than a minute, but it still has registered nothing.


Any ideas?

Watch Standard 38mm

Posted on Apr 30, 2015 7:10 AM

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Question marked as Top-ranking reply

Posted on May 14, 2015 1:01 PM

I had the same issue, it would not recgnise my stand time, I realised that when you sit down your arms are usually raised, for example at a stand desk your arms are at right angles typing...I have tried this approach while sitting down and it works as well...put your wrist down next to your hip with your arm fully extended so your hand is pointing towards the ground (like your standing at attention), you don't need to move around in fact I found moving around was less helpful to recognising the stand point, particularly if you raised your arms at all during the minute, the apple watch recognises standing based on how a normal person would stand up, and that is with your arms at your sides

43 replies

May 14, 2015 8:20 AM in response to Eleftheria14

Calibrating does not help either. It just seems to be inconsistent, sometimes it will work, sometimes it doesn't. Apple always tell you to reset the Watch or pair/unpair as the first solution to everything, I've found, but if you do that it loses any calibration data it had. My watch decided to reset itself yesterday, so I had to start again, but it still missed one hour of the hours I stood. When I did a chat about it with Apple they told me that there were some "Software issues" and hopefully this will be sorted out in a week or two with an update.

May 14, 2015 9:32 AM in response to aryht

I have had the watch only since Tuesday however I noticed right away that it did not appear to be tracking standing correctly. I have NEVER gotten a stand notification. And today it is not tracking standing at all. It is still at zero and I just came back from a 2 mile walk (without the phone....so much for calibrating). It logged steps and exercise activity but not standing. I will wait and see if they release an update and if it helps. I didn't get the watch for the stand notifications but I would still like them to work.

May 14, 2015 10:33 AM in response to aryht

YYou have to actually walk around for at least a minute of each hour to get the stand credit for that hour. Just standing won't do it. If you haven't moved by 10 minutes of the hour you will get the notification to stand so you need to get up and walk until you get the notification that you were successful. You have to toggle these settings on in the activity section of the watch app on your phone.

May 14, 2015 1:26 PM in response to andrecl

Having now had the watch for 10 days, I have been observing what it does, and have concluded that it must get confused if you stand up at the turn of the hour. Sometimes it can be OK, sometimes not. I have also discovered that if you have been standing or moving a lot within the hour and it did not register, you don't get a stand warning, and it won't give you credit even if you run around in the last 10 minutes. I have tried standing up and raising my arms, and lowering my arms, but nothing works once it has decided it is not going to credit that hour. I seem to get credit most hours but today it so far missed one that I know I should have had, and yesterday it missed two.


I have also found that the only way you can tell if you have been credited is if you are keeping count, because it is difficult to tell by looking at the bars in the app. You only know for sure you have missed an hour when the hour has passed and there is a grey bar instead of a blue one. It would be nice if there was a clearer indication that you have completed your stand for that hour.


It's all rather frustrating, the activity app was one of the main reasons I wanted the Watch. However I am finding I'm a lot more active as a result of the problems with the stand app!

May 15, 2015 2:11 PM in response to Littlegibbo

I experience the same problem daily (today is my 3rd day with the Watch).


I have found the 3 characteristics (one user mentioned previously) to be true some of the time. However, I have experienced the opposite as well. Sometimes it will acknowledge I have stood for 1 min of the hour early on.


Also, I have found that shaking my fist in the air above my head while standing jump-started my watch and made it acknowledge I was standing right at the end of the hour.


Best Regards,


Phil

May 17, 2015 11:24 AM in response to andrecl

andrecl wrote:


I had the same issue, it would not recgnise my stand time, I realised that when you sit down your arms are usually raised, for example at a stand desk your arms are at right angles typing...I have tried this approach while sitting down and it works as well...put your wrist down next to your hip with your arm fully extended so your hand is pointing towards the ground (like your standing at attention), you don't need to move around in fact I found moving around was less helpful to recognising the stand point, particularly if you raised your arms at all during the minute, the apple watch recognises standing based on how a normal person would stand up, and that is with your arms at your sides


I have tried this several times over the weekend and it worked. Sometimes I have to get up and move around a bit, but when I consciously let my arm hang down for a minute or so and do not raise it, the hour was count as standing hour as it should. Seems to work.

May 18, 2015 10:52 AM in response to Littlegibbo

I've posted my discovery on another post but I thought it was an issue also until I started to swing my arms more prominently when I walk. Before, I would walk upstairs and back and forth for almost 5 minutes with no "credit". Now, it only takes me about 30 seconds to get the Watch to recognize it...and it's because I started to swing my arms more wildly as I walk when I'm prompted to stand. So when you're told to stand, just get up, swing your Watch arm as you walk and it should register pretty quickly. It does for me every time now.

May 18, 2015 5:55 PM in response to yndara

Mine started doing this this morning. It was recording move just fine, but the other rings were frozen for several hours. Since it seemed like the hardware was working I decided it was a problem in software. I restarted the watch, but that didn't make a difference.


This did work:

I shut down the phone

I shut down the watch

I booted the phone

I booted the watch


The rings returned to their normal behavior.

May 18, 2015 6:52 PM in response to Dave Marsh

I should note that my stand counter did show some very faded blue columns (besides the one black column) during the afternoon, which make me wonder whether this isn't an all or nothing chart. Bright blue apparently indicates adequate activity, faded blue indicates the watch noted some activity, but not enough to count. Black indicates no activity noted during that hour. Anyway, that's my take at the moment.

May 19, 2015 9:32 AM in response to c59885ill

I have tried this today and it does seem to work for me too - I get credit quite quickly, whereas previously I could run around for several minutes and it did not seem to notice! I'm still puzzled as to why, though, it would tell me to stand up at 12.50 when I was standing in the kitchen making lunch! That was yesterday before I tried c59885ill's solution, so will have to see if that happens again.

Jul 29, 2015 7:19 PM in response to Littlegibbo

I am in the same boat here. Sometimes it works great, other times it does not register movement that should count. I just had it happen now. Got the alert at 9:50, was up and walking around at 9:51 and walked outside, out into my garage and all around for 9 minutes and it never registered a stand for the 9:00 hour. I am trying to get the all 3 completed for 7 days and I will be annoyed if the stand throws it off.

Watch not recognising stand time

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