I was traveling abroad and used roaming for using my phone there. Now, when I am back, Facetime and iMessage are not working. I tried restarting them but the phone says "Activation unsuccessful". I did re-set network settings and re-set the phone itself. But that did not work.
Can you help me? Are there any solutions?
iPhone 5s, iOS 8.3
Take a look at this article: If you get an error when trying to activate iMessage or FaceTime - Apple Support
Try resetting your device once again. This won't delete your data stored on the device.
Alternatively, you may go to Settings - General - Reset - Reset All Settings
No success? Try restoring your device to factory settings.
Take a look this Apple Support article: Use iTunes to restore your iPhone, iPad, or iPod to factory settings - Apple Support.
If this does not help, try the recovery mode. Turn your device off, then plug it to your computer with the home button pressed. You will need to have iTunes installed on this computer. Keep the Home button pressed until you see the iTunes logo on the screen of your device. After that on your computer you should see the iTunes window saying your gadget needs to be restored to factory settings. Click on the restore button.
Hey mariko, try to follow the steps of this article If you get an error when trying to activate iMessage or FaceTime - Apple Support and it might help you
Best Regards
Facetime and iMessage activation unsuccessful
