Q: Tried to use Apple Pay at both Home Depot and Stater Brothers on 4/29/15 and did not work. Have been using at both stores for mont ... more
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May 1, 2015 8:48 PMby Brian Tesoro,I've used Apple Pay regularly at Home Depot and it has worked fine until a couple of weeks ago. The cashier's screen shows an error where it asks for the card to be swiped. The weird thing is that the transaction initially goes through, but then it fails processing. I tried it again tonight and I encountered the same issue.
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May 2, 2015 4:17 PMby Charles Smith4,Thanks for the reply. I used Apple Pay today at Stater Brothers successfully. I had the same experience as you described at Home Depot however and have not tried in the last few days. However, I started to think that it could be a memory problem with the phone. You know when things don't work because too many apps are open. I did delete all the apps after I had the issue and this was the first time I tried Apple Pay after that. I've seen this before with others and it sure would be nice if iOS would have a warning when memory is low.
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May 5, 2015 2:41 PMby Charles Smith4,Looks like Home Depot is not going to support Apple Pay any longer. This was in Mac Rumors:
http://www.macrumors.com/2015/05/05/home-depot-quietly-drops-apple-pay/
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May 5, 2015 5:00 PMby lkrupp,Yes, Home Depot has turned off support for Pay. It is important to note that Home Depot never officially supported Pay, it just happened to work with their terminals. They officially recommend the PayPal mobile app for payment. However an update from Home Depot just a few hours later seemed to muddy the waters.
http://9to5mac.com/2015/05/05/home-depot-apple-pay-2/
So Home Depot now says they will officially support Pay “in the near future” but offers no timetable. Just sit and wait is their answer.
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Jul 7, 2015 8:15 PMby ADPhotography,I tried using Apple Pay at Home Depot this weekend. I had tried it unsuccessfully for the last month. So I contacted Home Depot customer service through email and they informed me that HD was exploring other payment options. I sent back a message complaining loudly about not being able to use Apple Pay since this company has been hacked in the past. Very irritating.
