I tried posting a question about how my iPod wouldn't support my credit card that I tried putting in today and how I cant download any free apps because the card in there is supposedly "invalid" and doesn't have enough money on it. I was hoping somebody could help me figure out how I can cancel any pending purchases and possibly put an end to this problem. Im on iOS 6.1.6 by the way.
iPod touch, iOS 6.1.6
Your question is posted here, so it is working.
But you are going to have to contact Apple via one of these methods
http://www.apple.com/support/itunes/account/
We are users like yourself.
Why cant I post my question on the apple website?
Uh, you did just post a question on the Apple website...
Is this a regular credit card you get a bill for?
Not a prepaid card?
Did you recently get a new card?
See this -> https://support.apple.com/en-us/HT203208
It's a regular credit card and I got it only 3 months ago. I'm going to try to redeem an iTunes card and see if that might solve my issue.
Okay, so one, I don't know why the website was doing what it was doing but I can apparently post stuff again. And two, I resolved my issue with the iPod. I went into iTunes, checked out my account and it stated that I needed a card with 4 dollars on it, so I put that card in, then I clicked the option "None" so that I have no card in there now. I am able to download apps again.
Why cant I post my question on the apple website?
