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upgrade from iOS 7.1.2 til iOS 8.3

Hi


How do I upgrade me iPhone 4S from iOS 7.1.2 to iOS 8.3, I have tried to do this from iTunes and also from the iPhone, but it is not possible. The message is that the software is up to date...

iPhone 4S, iOS 7.1.2

Posted on Apr 30, 2015 12:09 PM

Reply
2 replies

May 2, 2015 12:09 PM in response to HenrikFromDenmark

Hello there, HenrikFromDenmark.


When you are unable to update your iOS device the following Knowledge Base article offers up some great recommendations:


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support



Use recovery mode

You might need to use recovery mode to restore your device in these cases:

  • iTunes doesn't recognize your device or says it's in recovery mode.
  • You see the Apple logo onscreen for several minutes with no progress bar.
  • You see the Connect to iTunes screen.

Learn what to do if you see the progress bar onscreen for several minutes.

To put your device into recovery mode, follow these steps:

  1. Turn off your device and leave it off.
  2. Plug in your device's USB cable to a computer with iTunes.
  3. Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    User uploaded file
  4. When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

User uploaded file

Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.



Please make sure you backup your iPhone before you try the above steps using the instructions here:


How to back up your devices using iCloud or iTunes - Apple Support


Thanks for participating in Apple Support Communities.


Cheers,

Pedro.

upgrade from iOS 7.1.2 til iOS 8.3

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