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MacBook Air won't start up

My Macbook Air keeps crashing.


After this it's hard to boot up again...


This is my last panic report.


Please Help!!! 🙂


Thu Apr 30 16:21:34 2015



*** Panic Report ***

panic(cpu 1 caller 0xffffff8005817cc2): Kernel trap at 0xffffff7f86402a49, type 13=general protection, registers:

CR0: 0x0000000080010033, CR2: 0x0000000109a17b4f, CR3: 0x000000014637b063, CR4: 0x00000000001626e0

RAX: 0x00000000176ccccb, RBX: 0x00000000c21a4025, RCX: 0x00000000eb643a5b, RDX: 0x0000000057dc09aa

RSP: 0xffffff809ffb37f0, RBP: 0x0000000012d094cc, RSI: 0x00000000c21a4025, RDI: 0x000000005498146b

R8: 0xffffff7f8642fe90, R9: 0xffffff809ffb3948, R10: 0xfffffea491e56040, R11: 0x000000000000003f

R12: 0xffffff7f86432ae8, R13: 0x0000000000001000, R14: 0xffffff809ffb3940, R15: 0xfffffea491e56000

RFL: 0x0000000000010287, RIP: 0xffffff7f86402a49, CS: 0x0000000000000008, SS: 0x0000000000000000

Fault CR2: 0x0000000109a17b4f, Error code: 0x0000000000000000, Fault CPU: 0x1



Backtrace (CPU 1), Frame : Return Address

0xffffff80989a5e10 : 0xffffff800572bda1

0xffffff80989a5e90 : 0xffffff8005817cc2

0xffffff80989a6050 : 0xffffff8005834b73

0xffffff80989a6070 : 0xffffff7f86402a49

No mapping exists for frame pointer

Backtrace terminated-invalid frame pointer 0x12d094cc

Kernel Extensions in backtrace:

com.apple.kec.corecrypto(1.0)[0CB1D8BD-9EB7-3A02-8274-BCBB852B55B4]@0xffffff7f8 63c9000->0xffffff7f86464fff



BSD process name corresponding to current thread: cloudd



Mac OS version:

14D136



Kernel version:

Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

Kernel slide: 0x0000000005400000

Kernel text base: 0xffffff8005600000

__HIB text base: 0xffffff8005500000

System model name: MacBookAir5,2 (Mac-2E6FAB96566FE58C)



System uptime in nanoseconds: 40997818826

last loaded kext at 31829410977: com.avast.AvastFileShield 2.1.0 (addr 0xffffff7f87eea000, size 40960)

loaded kexts:

com.avast.AvastFileShield 2.1.0

com.avast.PacketForwarder 2.0

com.apple.driver.AudioAUUC 1.70

com.apple.filesystems.autofs 3.0

com.apple.driver.ApplePlatformEnabler 2.2.0d4

com.apple.driver.AGPM 110.19.5

com.apple.driver.X86PlatformShim 1.0.0

com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

com.apple.driver.AppleOSXWatchdog 1

com.apple.driver.AppleMikeyHIDDriver 124

com.apple.driver.AppleHDAHardwareConfigDriver 272.18

com.apple.driver.AppleHDA 272.18

com.apple.driver.AppleMikeyDriver 272.18

com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

com.apple.iokit.IOBluetoothUSBDFU 4.3.4f4

com.apple.driver.AppleFIVRDriver 4.1.0

com.apple.driver.AppleUpstreamUserClient 3.6.1

com.apple.driver.AppleLPC 1.7.3

com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleMuxControl 3.10.22

com.apple.driver.AppleBacklight 170.7.4

com.apple.driver.AppleMCCSControl 1.2.11

com.apple.driver.AppleSMCLMU 2.0.7d0

com.apple.iokit.IOUserEthernet 1.0.1

com.apple.Dont_Steal_Mac_OS_X 7.0.0

com.apple.driver.AppleHWAccess 1

com.apple.driver.AppleHV 1

com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

com.apple.driver.AppleSMCPDRC 1.0.0

com.apple.driver.AppleThunderboltIP 2.0.2

com.apple.driver.AppleIntelHD4000Graphics 10.0.6

com.apple.driver.AppleIntelFramebufferCapri 10.0.6

com.apple.iokit.SCSITaskUserClient 3.7.5

com.apple.driver.AppleUSBTCButtons 240.2

com.apple.driver.AppleUSBCardReader 3.5.5

com.apple.driver.AppleUSBTCKeyEventDriver 240.2

com.apple.driver.AppleUSBTCKeyboard 240.2

com.apple.driver.CoreStorageFsck 471.20.7

com.apple.driver.AppleFileSystemDriver 3.0.1

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

com.apple.BootCache 36

com.apple.driver.XsanFilter 404

com.apple.iokit.IOAHCIBlockStorage 2.7.1

com.apple.driver.AppleUSBHub 705.4.2

com.apple.iokit.IOAHCIPassThrough 1.0.3

com.apple.driver.AirPort.Brcm4331 800.20.24

com.apple.driver.AirPort.Brcm4360 930.37.3

com.apple.driver.AppleUSBXHCI 710.4.11

com.apple.driver.AppleAHCIPort 3.1.2

com.apple.driver.AppleUSBEHCI 705.4.14

com.apple.driver.AppleSmartBatteryManager 161.0.0

com.apple.driver.AppleACPIButtons 3.1

com.apple.driver.AppleRTC 2.0

com.apple.driver.AppleHPET 1.8

com.apple.driver.AppleSMBIOS 2.1

com.apple.driver.AppleACPIEC 3.1

com.apple.driver.AppleAPIC 1.7

com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

com.apple.nke.applicationfirewall 161

com.apple.security.quarantine 3

com.apple.security.TMSafetyNet 8

com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

com.apple.kext.triggers 1.0

com.apple.iokit.IOSerialFamily 11

com.apple.driver.DspFuncLib 272.18

com.apple.kext.OSvKernDSPLib 1.15

com.apple.driver.IOPlatformPluginLegacy 1.0.0

com.apple.driver.AppleHDAController 272.18

com.apple.iokit.IOHDAFamily 272.18

com.apple.iokit.IOAudioFamily 203.3

com.apple.vecLib.kext 1.2.0

com.apple.driver.AppleSMBusPCI 1.0.12d1

com.apple.driver.X86PlatformPlugin 1.0.0

com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

com.apple.driver.AppleGraphicsControl 3.10.22

com.apple.driver.AppleBacklightExpert 1.1.0

com.apple.driver.AppleSMBusController 1.0.13d1

com.apple.iokit.IOBluetoothFamily 4.3.4f4

com.apple.driver.AppleSMC 3.1.9

com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

com.apple.driver.IOPlatformPluginFamily 5.9.1d7

com.apple.driver.AppleThunderboltEDMSink 4.0.2

com.apple.driver.AppleThunderboltDPOutAdapter 4.0.6

com.apple.iokit.IOUSBUserClient 705.4.0

com.apple.iokit.IOSurface 97.4

com.apple.iokit.IONDRVSupport 2.4.1

com.apple.iokit.IOAcceleratorFamily2 156.14

com.apple.AppleGraphicsDeviceControl 3.10.22

com.apple.iokit.IOGraphicsFamily 2.4.1

com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

com.apple.iokit.IOUSBMassStorageClass 3.7.2

com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

com.apple.driver.AppleUSBMultitouch 245.2

com.apple.iokit.IOUSBHIDDriver 705.4.0

com.apple.driver.AppleUSBMergeNub 705.4.0

com.apple.driver.AppleUSBComposite 705.4.9

com.apple.driver.CoreStorage 471.20.7

com.apple.driver.AppleThunderboltDPInAdapter 4.0.6

com.apple.driver.AppleThunderboltDPAdapterFamily 4.0.6

com.apple.driver.AppleThunderboltPCIDownAdapter 2.0.2

com.apple.driver.AppleThunderboltNHI 3.1.7

com.apple.iokit.IOThunderboltFamily 4.2.2

com.apple.iokit.IO80211Family 730.60

com.apple.driver.mDNSOffloadUserClient 1.0.1b8

com.apple.iokit.IONetworkingFamily 3.2

com.apple.iokit.IOAHCIFamily 2.7.5

com.apple.iokit.IOUSBFamily 720.4.4

com.apple.driver.AppleEFINVRAM 2.0

com.apple.driver.AppleEFIRuntime 2.0

com.apple.iokit.IOHIDFamily 2.0.0

com.apple.iokit.IOSMBusFamily 1.1

com.apple.security.sandbox 300.0

com.apple.kext.AppleMatch 1.0.0d1

com.apple.driver.AppleKeyStore 2

com.apple.driver.AppleMobileFileIntegrity 1.0.5

com.apple.driver.AppleCredentialManager 1.0

com.apple.driver.DiskImages 396

com.apple.iokit.IOStorageFamily 2.0

com.apple.iokit.IOReportFamily 31

com.apple.driver.AppleFDEKeyStore 28.30

com.apple.driver.AppleACPIPlatform 3.1

com.apple.iokit.IOPCIFamily 2.9

com.apple.iokit.IOACPIFamily 1.4

com.apple.kec.corecrypto 1.0

com.apple.kec.Libm 1

com.apple.kec.pthread 1

Model: MacBookAir5,2, BootROM MBA51.00EF.B02, 2 processors, Intel Core i5, 1.8 GHz, 4 GB, SMC 2.5f9

Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463235363634485A2D3147364D3120

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xE9), Broadcom BCM43xx 1.0 (7.15.166.24.3)

Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

Serial ATA Device: APPLE SSD TS128E, 121,33 GB

USB Device: Hub

USB Device: FaceTime HD Camera (Built-in)

USB Device: Hub

USB Device: Hub

USB Device: Internal Memory Card Reader

USB Device: Apple Internal Keyboard / Trackpad

USB Device: BRCM20702 Hub

USB Device: Bluetooth USB Host Controller

Thunderbolt Bus: MacBook Air, Apple Inc., 23.4

MacBook Air, OS X Yosemite (10.10.3)

Posted on Apr 30, 2015 12:34 PM

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5 replies

MacBook Air won't start up

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