How to book an appointment

Question

How to book an appointment

I have tried on the website/phone to book an appointment to my closest apple store. For the closest three stores it says unable to register an appointment, I tried turning up to the closest store (Brent Cross) which is still 5 miles away, and wasn't able to drop my Laptop off for repair as they were busy with appointments. They said to turn up the next day at opening to be seen, I did and wasn't.

I really would love to get my laptop fixed.

Any suggestions?

MacBook Pro (17-inch Late 2011), Mac OS X (10.7.4)

Posted on Apr 30, 2015 2:00 PM

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Answer 1

ChitlinsCC

Level 7

20,924 points

Apr 30, 2015 3:17 PM in response to Lawrence.Linnell

lawrence

London Genius Bars are busy - I was able to push down the list radiating from Brent Cross as the radius and finally find a Store that had appointments available (no point in posting it, as they may be filled by the time you make yours)

This is my ActionFlow

https://getsupport.apple.com/GetproductgroupList.action?caller=rcon
Choose Mac
Choose Mac Notebooks
Choose Service Requests & Troubleshooting
Choose The topic is not listed
Enter " blah blah " (literally those two words) > [Continue] button
Choose [No thanks continue] button
Choose [Visit Genius Bar]
Enter ' london ' > [Go]
Work down the list until you find an appointment available (I used the " Choose this Store " link below the address in the List on the left side)

London has the best Public Transport I have ever been on. Seems likely a <30 minute trip to a Store in any direction.

FWIW, I took a different path on my first attempt - https://locate.apple.com/uk/en/ - and got a no appointments message I had never seen before

Best luck

ÇÇÇ

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