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Apr 30, 2015 9:36 PM in response to aiee serranoby ChitlinsCC,alee
error 1604 results of searching... the 2nd one advises going through the 1st one before proceeding to "1604 "
Resolve iOS update and restore errors in iTunes - Apple ...
https://support.apple.com/en-us/HT201210
Apple Inc.Feb 20, 2015 - When you use iTunes to update or restore iOS on your iPhone, iPad, or iPod touch, you might see an error code or alert message. Most of these ...Get help with iOS update and restore errors - Apple Support
https://support.apple.com/en-us/HT204770Apple Inc.2 days ago - If you tried the basic steps and still see the error message, click your error ... Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, ...
ERROR 1604
Check your USB connections
Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014. You might also see a message that includes "invalid response."
If the USB connection between your device and computer is interrupted, you might not be able to update or restore.
To narrow down the issue, try different equipment:
- Use the USB cable that came with your device, or a different Apple USB cable.
- Plug your cable into a different USB port directly on your computer. Don't plug it into your keyboard.
- Try a different computer.
- Solve other issues with the USB connection, then with your security software.
If you still see the error message, check for hardware issues.
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