I'm unable to Order a photo book in Iphoto 9. Iphoto is "unable to authenticate user" or "enable 1-click ordering" even after the Apple ID has Express Ordring turned on. Who else is having this issue today?

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I'm unable to Order a photo book in Iphoto 9. Iphoto is "unable to authenticate user" or "enable 1-click ordering" even after the Apple ID has Express Ordring turned on. Who else is having this issue today?

We've been on the phone with Apple for over 4 hours. Been shifted to many people. Created New Accounts. Reset and rebooted everything, but still our accounts are unable to use 1-Click ordering. How hard have we worked on this book?

iMac (24-inch Early 2008), iOS 8.2

Posted on Apr 30, 2015 9:10 PM

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Answer 1

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LarryHN

Level 10

106,110 points

May 3, 2015 4:23 PM in response to joeharm

Apparently lots of people -

Given the number of posts about this I suspect an Apple server issue - try again in a few hours

LN

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Answer 2

joeharm Author

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May 3, 2015 4:25 PM in response to LarryHN

We got our book ordered late Friday. Unfortunately the issue caused us a big delay and was very stressful. Everyone on Tech Support, or misdirected to Sales Support was very pleasant and tried to be helpful.

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