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Ipod disabled for 23,000,000 minutes

My daughter turned on her ipod touch tonight to discover that it has be disabled for 23,000,000 minutes. We are confused by this for a couple of reason:

1. she didn't have any failed log in attempts that would trigger a disable.

2. Why is it locked for 40+ years! Several minutes, an hour a day - a week maybe even. But 40 YEARS?


I've read the replies that the only solution is to restore the device. There must be another way. It is unfair to ask a user to go through such extreme steps, investing time, loosing data and content, based on some bizarre security rule.


Please advise of other options.


Thank you.

iPod touch (4th generation), iOS 8.3

Posted on May 1, 2015 12:29 AM

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Question marked as Best reply

Posted on May 1, 2015 12:51 AM

It is a security feature but this may work

If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:

Disabled Recovery-must use syncing computer.


Otherwise yo have to restore and thus erase the device

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

You may be able to get some data from the restore iPod by:

How to perform iPad recovery for photos, videos

Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

http://www.amacsoft.com/ipod-data-recovery.html

4 replies
Question marked as Best reply

May 1, 2015 12:51 AM in response to jdwalwyn99

It is a security feature but this may work

If you previously synced to the computer then you may be able to recover use of the iPod without erasing the iPod by following the instructions here:

Disabled Recovery-must use syncing computer.


Otherwise yo have to restore and thus erase the device

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

You may be able to get some data from the restore iPod by:

How to perform iPad recovery for photos, videos

Wondershare Dr.Fone for iOS: iPhone Data Recovery - Wondershare Official

http://www.amacsoft.com/ipod-data-recovery.html

Sep 26, 2016 10:29 AM in response to jdwalwyn99

See if you have an old PC or laptiop with a very old cersion of Itunes. When connected the standard error message will appear but when you click on the okay message it enables the keypad. enter the known code and in you get. We believe the reason the unit locked was due to low battery and setting date back in the past to 1970. the unlock time just increases. We have reset and recovered all pictures and videos and created a back up.

Sep 26, 2016 10:37 AM in response to AgedTechhead

Did you notice that the post is over a year old and is already marked as solve/Apple recommended?


Also, your suggestion does not make sense.

AgedTechhead wrote:


See if you have an old PC or laptiop with a very old cersion of Itunes. When connected the standard error message will appear but when you click on the okay message it enables the keypad. enter the known code and in you get. We believe the reason the unit locked was due to low battery and setting date back in the past to 1970. the unlock time just increases. We have reset and recovered all pictures and videos and created a back up.

Ipod disabled for 23,000,000 minutes

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