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Hi guys
I have Pre-ordered the album "Achter Tag" from "Genetikk". There are 3 Songs Aviable now, but the album didn't com out yet. I can load 2 of them, but by the 3rd one it just says "pre ordered". (But its aviable).
What can i do now? I want this Song so bad... :/
Thanks for your help! 😀
iPhone 6, iOS 8.3
What country are you in ? In the German store it shows only two tracks as currently being available ('Wünsch dir was' and 'Caput Mundis'), all other tracks are listed as 'album only'
I'm from Switzerland.
I can and have downloaded the Tracks "Wünsch dir was" and "Caput Mundis (Instrumental)" but i can't download "Caput Mundis", it's saying "preordered".
I'm from Switzerland.
I can and have downloaded the Tracks "Wünsch dir was" and "Caput Mundis (Instrumental)" but i can't download "Caput Mundis", it's saying "preordered".
Only the two tracks that you've downloaded are currently available for download, the other tracks haven't been released yet
No I don't have "Caput Mundis". I've only got the Instrumental (Nr. 25) but not the Track. It was only aviable short period of time. But i can't download Caput Mundis (Nr. 9).
If i log out i could buy it. When i'm logged in i can hear the preview but that's all. All it says is "preordered".
No I don't have "Caput Mundis". I've only got the Instrumental (Nr. 25) but not the Track. It was only aviable short period of time. But i can't download Caput Mundis (Nr. 9).
If i log out i could buy it. When i'm logged in i can hear the preview but that's all. All it says is "preordered".
Does it show in your accounts purchase history, or in the Purchased tab in the iTunes Store app on your phone for downloading ?
Sorry that the text is German
It's aviable but i can't download it. It's not even in the list for buyed songs...
It doesn't show in your account's purchase history e.g. Store > View Account menu option on your computer's iTunes, or on your phone you can view the last 90 days purchases (and optionally contact iTunes Support) via http://reportaproblem.apple.com ?
If it does show then check to see if it's hidden from the Purchased tab : Hide and unhide purchases in the iTunes Store - Apple Support
You could contact iTunes Support, but it will take them up to 48 hours to reply, and the album is listed as being released on Friday so it's possible that the album will be out (and you'll hopefully be able to download it) before you get a reply.
Pre-order problem
