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Iphone 6 plus

HI! After two weeks of using my brand new iphone 6 plus the telephone went off and it is impossible to turn it on again. It is dead. Will I get a nee one or will I be asked to send it to repair?

iPhone 6 Plus

Posted on May 1, 2015 9:17 AM

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3 replies

May 1, 2015 10:53 AM in response to Mariabla

Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again?

You will not lose data by resetting.

Is it still charging? If yes, let it charge for at least 10min, then connect in recovery mode, explained in this article:

If you can't update or restore your iOS device


If this does not bring your phone back to life, contact Apple Support to get it serviced, or visit an Authorized Apple Service Provider to do so:

iPhone - Contact Support - Apple Support

Iphone 6 plus

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