Apple Event: May 7th at 7 am PT
This new 13" Macbook Pro doesn't find by preferred wifi settings after it has been sleeping for a while.
I have to go through the "Network Diagnostics" page, and when I reach the "DHCP or PPPoE" question, it only then hooks up to the correct wifi.
Have checked the Network page on System Settings, and my wifi is at the top, although two other unknown wifis are listed below it.
Any advice would be appreciated.
MacBook Pro (Retina, 13-inch,Early 2015)
gaginker wrote:
This new 13" Macbook Pro
Apple>About This Mac>More Info>Service
Please read the warranty paperwork that came w/your computer.
You have 14 days to return the computer w/no questions asked.
You have 90 days of FREE phone tech support on top of your standard 1 year warranty unless you also purchased AppleCare which gives you an additional 2 years of coverage plus FREE phone support.
Strongly suggest that you take FULL advantage of the above before it runs out. Let Apple deal w/the problems.
Thanks, Boomer. Two conversations so far with Apple, but the problem persists.
gaginker wrote:
Thanks, Boomer. Two conversations so far with Apple, but the problem persists.
You must let them know this! Don't let them leave you hanging. You paid good $$$ for your MBP. Don't let your warranty go to waste. If necessary, ask to be transferred to Customer Relations.
Right, Boomer. Four calls now, and on to a senior adviser. Still can't find the glitch, and my 14-day limit is looming.
my 14-day limit is looming.
In that case do not waste any more of your time. Return your MBP ASAP!!!!!!!
And a final note: Heard that Apple has recognized this problem as a fault in Yosemite 10.10.3. The 10.10.4 version is in beta form now,and is expected to fix this persistent wi-fi issue.
Disappointed to find that Yosemite 10.10.4 did not solve my problem.
This new MacBook Pro continues to drop the wifi connection whenever it sleeps or is shut down. There's a fairly quick way of reconnecting - turning off the wifi at the icon on the menu bar, and then immediately back on - but it's still a **** nuisance, and no Apple tech has any idea why this is happening. Very frustrating.
Nine months on, and this problem persists.
Even though when clicking on Network Preferences, the status box says 'connected', it isn't. Have to turn it off, then on again, when it connects correctly. And still nobody can offer an explanation.
wifi settings
