dooga
Level 1 (0 points)

Q: MacPro 2010 (5,1) graphics and kernel panics on Yosemite

I have a 2010 Mac Pro 8 core machine with 12GB of ram and the 5770 graphics card.  After the Yosemite (10.10) upgrade I had some random freezes and kernel panics.  I rebuilt the computer on a new harddrive and put a fresh install of Yosemite on it.  Re-installed the software and copied the data back (didn't do a time machine restore) and the problem kept happening.  Now after upgrading to 10.10.3 the machine has become unusable.  It boots up and shortly after logging into it, it freezes.  The freezes occur a few different ways

1) screen goes black and nothing can get it back

2) The screen freezes but the mouse still moves

3) The screen freezes and then the machine restarts

 

I've disconnected all peripherals (backup drive and scanner) and it still happens.  It happens regardless what software I have running although I would say that iTunes is always running.  There is no way to make it occur on demand although it has degraded to the point where I cannot use the computer at all.

 

I tried running diagnostics but Apple doesn't include it in the Yosemite install package when you install it yourself (I think with 10.10.3 they do now)

 

The diagnostics logs have tons of GPU restart logs and panics as well a kernel panic.

 

I am hesitant to bring this to Apple due to the age of the machine and figure I'd try here first.


Please help.

Mac Pro, OS X Yosemite (10.10.3), 2010 2.33Ghz 8 core 12GB RAM

Posted on May 1, 2015 12:59 PM

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dooga

Q: MacPro 2010 (5,1) graphics and kernel panics on Yosemite

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  • Helpful answers

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  • by lllaass,

    lllaass lllaass May 1, 2015 1:06 PM in response to dooga
    Level 10 (190,762 points)
    Apple Watch
    May 1, 2015 1:06 PM in response to dooga

    Log a the kernel panic and post them here:

    Mac OS X: How to log a kernel panic

    What do yo mean by "rebuilt" in "I rebuilt the computer on a new harddrive"

     

    What graphics card is install? Is it the original one? Could be a bad graphics card.

  • by dooga,

    dooga dooga May 1, 2015 1:45 PM in response to lllaass
    Level 1 (0 points)
    May 1, 2015 1:45 PM in response to lllaass

    Thanks for the reply.

     

    I tried to post the kernel panic but I can't get a chance to do that before it freezes up on me.  This time while going through the Console I got very jittery response and then I got the rainbow beach ball spinning the system is unresponsive.

     

    When I say I rebuilt the computer on a new hard drive, I reinstalled Yosemite using the installer downloaded from the app store and put the OS on a new hard drive to eliminate the other hard drive as a possible cause of the problem.

     

    The graphics card is the original 5770.  I guess I could try another one.  Will the logs point me in that direction?

     

    I will keep trying to post the logs.

  • by lllaass,

    lllaass lllaass May 1, 2015 1:49 PM in response to dooga
    Level 10 (190,762 points)
    Apple Watch
    May 1, 2015 1:49 PM in response to dooga

    The kernel panic log will help shed light on the problem.

    You can try booting in Safe Mode and then try to log a panic

    OS X: What is Safe Boot, Safe Mode?

  • by Linc Davis,

    Linc Davis Linc Davis May 1, 2015 1:57 PM in response to dooga
    Level 10 (208,037 points)
    Applications
    May 1, 2015 1:57 PM in response to dooga

    The graphics card is failing. You'll have to replace it if you want to keep using the machine.

  • by dooga,

    dooga dooga May 1, 2015 2:12 PM in response to lllaass
    Level 1 (0 points)
    May 1, 2015 2:12 PM in response to lllaass

    Here is a panic from the other day.  I'll also post the GPU restarts I've been getting.  There are many of those.

     

     

    Mon Apr 27 09:24:49 2015

     

     

    *** Panic Report ***

    panic(cpu 2 caller 0xffffff7f97d4dafc): fmt@/SourceCache/GPUDriversAMD/GPUDriversAMD-1.32.20/Common/IONDRV/ATI/IOFrameb uffer/ATIFramebuffer/Abstraction/Sources/ATIController.cpp:1814

    Backtrace (CPU 2), Frame : Return Address

    0xffffff818eba3830 : 0xffffff8015d2bda1

    0xffffff818eba38b0 : 0xffffff7f97d4dafc

    0xffffff818eba3910 : 0xffffff7f98482ce2

    0xffffff818eba3940 : 0xffffff7f9842ed8c

    0xffffff818eba3a40 : 0xffffff7f9842ecb2

    0xffffff818eba3a80 : 0xffffff7f9842e9ec

    0xffffff818eba3ac0 : 0xffffff7f984278b7

    0xffffff818eba3c70 : 0xffffff7f98427e38

    0xffffff818eba3e20 : 0xffffff7f96e375f0

    0xffffff818eba3e60 : 0xffffff7f96e3684e

    0xffffff818eba3e90 : 0xffffff7f96e329a7

    0xffffff818eba3ef0 : 0xffffff80162d5d3d

    0xffffff818eba3f40 : 0xffffff80162d3bad

    0xffffff818eba3f80 : 0xffffff80162d3ca6

    0xffffff818eba3fb0 : 0xffffff8015e125b7

          Kernel Extensions in backtrace:

             com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f96e27000->0xffffff7f96e61fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96524000

             com.apple.kext.AMDSupport(1.3.2)[2DBD61CD-1433-3BDA-A41F-208BB4C1FA3B]@0xffffff 7f97d48000->0xffffff7f97e6dfff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f96d95000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96524000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f96e27000

                dependency: com.apple.AppleGraphicsDeviceControl(3.10.22)[44D7223C-9628-3FEA-A3B8-27DE9E1CE 0C3]@0xffffff7f97c5c000

             com.apple.kext.AMD5000Controller(1.3.2)[CE9498A4-4921-32B8-A01C-5338133C321C]@0 xffffff7f98456000->0xffffff7f98926fff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f96d95000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96524000

                dependency: com.apple.kext.AMDSupport(1.3.2)[2DBD61CD-1433-3BDA-A41F-208BB4C1FA3B]@0xffffff 7f97d48000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f96e27000

             com.apple.kext.AMDFramebuffer(1.3.2)[1ACA1E4C-0AE5-3307-9D13-71AFA2C12F3C]@0xff ffff7f9841f000->0xffffff7f98442fff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f96d95000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[52E715FC-521D-3869-B2EA-5228FA4BEA34]@0xffffff 7f96524000

                dependency: com.apple.kext.AMDSupport(1.3.2)[2DBD61CD-1433-3BDA-A41F-208BB4C1FA3B]@0xffffff 7f97d48000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[82EAD591-67E3-39CB-A232-A8095CA30E92]@0 xffffff7f96e27000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    14D136

     

     

    Kernel version:

    Darwin Kernel Version 14.3.0: Mon Mar 23 11:59:05 PDT 2015; root:xnu-2782.20.48~5/RELEASE_X86_64

    Kernel UUID: 4B3A11F4-77AA-3D27-A22D-81A1BC5B504D

    Kernel slide:     0x0000000015a00000

    Kernel text base: 0xffffff8015c00000

    __HIB  text base: 0xffffff8015b00000

    System model name: MacPro5,1 (Mac-F221BEC8)

     

     

    System uptime in nanoseconds: 749441877116553

    last loaded kext at 682510607371699: com.apple.driver.AppleBluetoothMultitouch 85.3 (addr 0xffffff7f98aff000, size 57344)

    last unloaded kext at 581936111754404: com.apple.driver.AppleMultitouchDriver 263.9.1 (addr 0xffffff7f9766e000, size 147456)

    loaded kexts:

    com.apple.driver.AppleBluetoothMultitouch 85.3

    com.apple.filesystems.smbfs 3.0.1

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.iokit.IOBluetoothSerialManager 4.3.4f4

    com.apple.driver.AppleTyMCEDriver 1.0.2d2

    com.apple.driver.AGPM 110.19.5

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 272.18

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMCCSControl 1.2.11

    com.apple.driver.AppleHDA 272.18

    com.apple.driver.AudioAUUC 1.70

    com.apple.kext.AMDFramebuffer 1.3.2

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.AMDRadeonX3000 1.3.2

    com.apple.driver.AppleHWAccess 1

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.driver.AppleHV 1

    com.apple.driver.AppleLPC 1.7.3

    com.apple.kext.AMD5000Controller 1.3.2

    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.AppleRAID 4.0.6

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.1

    com.apple.driver.AppleUSBDisplays 372.1

    com.apple.driver.Oxford_Semi 3.5.5

    com.apple.iokit.SCSITaskUserClient 3.7.5

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 36

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.Intel82574L 2.6.8b1

    com.apple.driver.AppleAHCIPort 3.1.2

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBUHCI 656.4.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.driver.IOBluetoothHIDDriver 4.3.4f4

    com.apple.driver.AppleMultitouchDriver 263.9.1

    com.apple.iokit.IOSerialFamily 11

    com.apple.kext.triggers 1.0

    com.apple.driver.DspFuncLib 272.18

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IOSurface 97.4

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOAcceleratorFamily2 156.14

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.4f4

    com.apple.iokit.IOBluetoothFamily 4.3.4f4

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.AppleHDAController 272.18

    com.apple.iokit.IOHDAFamily 272.18

    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.kext.AMDSupport 1.3.2

    com.apple.AppleGraphicsDeviceControl 3.10.22

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.9.1d7

    com.apple.driver.AppleUSBAudio 295.23

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.iokit.IOUSBHIDDriverPM 710.4.7

    com.apple.driver.AppleUSBHIDKeyboard 176.2

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.5

    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1

    com.apple.iokit.IOFireWireSBP2 4.2.5

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.5

    com.apple.iokit.IOBDStorageFamily 1.7

    com.apple.iokit.IODVDStorageFamily 1.7.1

    com.apple.iokit.IOCDStorageFamily 1.7.1

    com.apple.iokit.IOAHCISerialATAPI 2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.5

    com.apple.iokit.IOFireWireFamily 4.5.6

    com.apple.iokit.IO80211Family 730.60

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.iokit.IOUSBFamily 720.4.4

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 396

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

     

     

    System Profile:

    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.3.4f4 15601, 3 services, 27 devices, 1 incoming serial ports

    PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1

    Thunderbolt Bus:

    FireWire Device: built-in_hub, Up to 800 Mb/sec

    FireWire Device: My Book, WD, Up to 800 Mb/sec

    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x802C, 0x394A53463235363732415A2D314734443120

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: Hub

    USB Device: Hub

    USB Device: Apple LED Cinema Display

    USB Device: Display iSight

    USB Device: Display Audio

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    Serial ATA Device: HL-DT-ST DVD-RW GH61N

    Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB

    Serial ATA Device: WDC WD1001FALS-41Y6A1, 1 TB

    Serial ATA Device: WDC WD2003FZEX-00Z4SA0, 2 TB

    Network Service: Ethernet 2, Ethernet, en1

    Network Service: Wi-Fi, AirPort, en2

    Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 12 GB, SMC 1.39f11

  • by dooga,

    dooga dooga May 1, 2015 2:17 PM in response to dooga
    Level 1 (0 points)
    May 1, 2015 2:17 PM in response to dooga

    Here is a log from the WindowServer_...wakeups_resource.diag

     

    Date/Time:       2015-05-01 16:39:48 -0400

    OS Version:      10.10.3 (Build 14D136)

    Architecture:    x86_64

    Report Version:  19

     

     

    Command:         WindowServer

    Path:            /System/Library/Frameworks/ApplicationServices.framework/Frameworks/CoreGraphic s.framework/Resources/WindowServer

    Version:         ??? (???)

    Parent:          launchd [1]

    PID:             168

     

     

    Event:           wakeups (microstackshots only)

    Wakeups:         323 wakeups per second for 140 seconds

    Duration:        140.00s

    Steps:           139

     

     

    Hardware model:  MacPro5,1

    Active cpus:     16

     

     

    Fan speed:       799 rpm

     

     

     

     

    Powerstats for:  WindowServer [168]

    Start time:      2015-05-01 16:39:49 -0400

    End time:        2015-05-01 16:42:06 -0400

    Parent:          launchd

    Microstackshots: 132 samples (94%)

    Primary state:   85 samples Non-Frontmost App, Kernel mode, Thread QoS Unspecified

    User Activity:   0 samples Idle, 132 samples Active

    Power Source:    0 samples on Battery, 132 samples on AC

      122 start + 1 (libdyld.dylib) [0x7fff8dfa05c9]

        122 ??? (WindowServer + 3966) [0x106da5f7e]

          122 CGXServer + 839 (CoreGraphics) [0x7fff8a1ab98b]

            65  CGXRunOneServicesPass + 696 (CoreGraphics) [0x7fff8a1ab34e]

              63  mach_msg_trap + 10 (libsystem_kernel.dylib) [0x7fff87f504de]

              2   mach_msg + 55 (libsystem_kernel.dylib) [0x7fff87f4f64f]

                2   <User mode>

            21  CGXRunOneServicesPass + 1291 (CoreGraphics) [0x7fff8a1ab5a1]

              21  post_port_data + 237 (CoreGraphics) [0x7fff8a1acbaa]

                21  eventNotificationHandler + 9 (CoreGraphics) [0x7fff8a1b77d4]

                  21  CGXRunOneEventPass + 38 (CoreGraphics) [0x7fff8a1b54da]

                    17  CGXGetNextEvent + 56 (CoreGraphics) [0x7fff89e5a079]

                      16  CGXForegroundConnection + 14 (CoreGraphics) [0x7fff89eadcfa]

                        15  CPXGetFrontProcessesConnectionID + 25 (CoreGraphics) [0x7fff89fc003a]

                          9   GetFrontProcessRecCheckingEligibility + 85 (CoreGraphics) [0x7fff89e53f9d]

                            9   _LSGetFrontApplicationSeed + 23 (LaunchServices) [0x7fff91e68152]

                              7   LSSharedMemoryPage::CopyForSessionID(LSSessionID, bool) + 175 (LaunchServices) [0x7fff91e40e69]

                                7   _dispatch_barrier_sync_f_invoke + 57 (libdispatch.dylib) [0x7fff93447e5e]

                                  7   _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff93446c13]

                                    5   ___ZN18LSSharedMemoryPage16CopyForSessionIDE11LSSessionIDb_block_invoke + 78 (LaunchServices) [0x7fff91e415e5]

                                      4   CFDictionaryGetValue + 125 (CoreFoundation) [0x7fff9049a65d]

                                        3   CFBasicHashFindBucket + 1026 (CoreFoundation) [0x7fff9049aab2]

                                          1   __CFNumberHash + 222 (CoreFoundation) [0x7fff904e847e]

                                            1   <User mode>

                                          1   __CFNumberHash + 118 (CoreFoundation) [0x7fff904e8416]

                                            1   __CFNumberGetValue + 1642 (CoreFoundation) [0x7fff904e8b2a]

                                              1   <User mode>

                                          1   CFHash + 204 (CoreFoundation) [0x7fff904a277c]

                                            1   <User mode>

                                        1   CFBasicHashFindBucket + 1051 (CoreFoundation) [0x7fff9049aacb]

                                          1   <User mode>

                                      1   CFDictionaryGetValue + 41 (CoreFoundation) [0x7fff9049a609]

                                        1   <User mode>

                                    1   ___ZN18LSSharedMemoryPage16CopyForSessionIDE11LSSessionIDb_block_invoke + 109 (LaunchServices) [0x7fff91e41604]

                                      1   <User mode>

                                    1   ___ZN18LSSharedMemoryPage16CopyForSessionIDE11LSSessionIDb_block_invoke + 50 (LaunchServices) [0x7fff91e415c9]

                                      1   CFNumberCreate + 176 (CoreFoundation) [0x7fff904b92d0]

                                        1   <User mode>

                              1   LSSharedMemoryPage::CopyForSessionID(LSSessionID, bool) + 1915 (LaunchServices) [0x7fff91e41535]

                                1   _Block_object_dispose + 26 (libsystem_blocks.dylib) [0x7fff8d74fa3a]

                                  1   <User mode>

                              1   _dispatch_queue_wakeup_with_qos_slow + 1 (libdispatch.dylib) [0x7fff934573c6]

                                1   <User mode>

                          5   GetFrontProcessRecCheckingEligibility + 235 (CoreGraphics) [0x7fff89e54033]

                            5   compareApplicationType + 87 (CoreGraphics) [0x7fff89e543d5]

                              2   _LSGetApplicationInformationSeed + 33 (LaunchServices) [0x7fff91f0ea98]

                                1   dispatch_barrier_sync_f + 27 (libdispatch.dylib) [0x7fff93447e00]

                                  1   <User mode>

                                1   LSSharedMemoryPage::CopyForSessionID(LSSessionID, bool) + 175 (LaunchServices) [0x7fff91e40e69]

                                  1   _dispatch_barrier_sync_f_invoke + 57 (libdispatch.dylib) [0x7fff93447e5e]

                                    1   _dispatch_client_callout + 8 (libdispatch.dylib) [0x7fff93446c13]

                                      1   ___ZN18LSSharedMemoryPage16CopyForSessionIDE11LSSessionIDb_block_invoke + 78 (LaunchServices) [0x7fff91e415e5]

                                        1   CFDictionaryGetValue + 125 (CoreFoundation) [0x7fff9049a65d]

                                          1   CFBasicHashFindBucket + 1026 (CoreFoundation) [0x7fff9049aab2]

                                            1   fmod + 22 (libsystem_m.dylib) [0x7fff8a6ad046]

                                              1   <User mode>

                              1   _LSGetApplicationInformationSeed + 89 (LaunchServices) [0x7fff91f0ead0]

                                1   _LSASNExtractHighAndLowParts + 67 (LaunchServices) [0x7fff91e40574]

                                  1   pthread_once + 37 (libsystem_pthread.dylib) [0x7fff8a6dfa7f]

                                    1   <User mode>

                              1   GetPSNLow(__LSASN const*) + 35 (LaunchServices) [0x7fff91e40531]

                                1   <User mode>

                              1   _LSGetApplicationInformationSeed + 216 (LaunchServices) [0x7fff91f0eb4f]

                                1   LSSharedMemoryPage::GetApplicationInformation(unsigned int, unsigned int*, unsigned int*, unsigned int*, int*) const + 151 (LaunchServices) [0x7fff91e41dc7]

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      Binary Images:

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  • by dooga,

    dooga dooga May 1, 2015 3:30 PM in response to Linc Davis
    Level 1 (0 points)
    May 1, 2015 3:30 PM in response to Linc Davis

    I took my old ATI Radeon HD 4870 out of my old mac pro and the constant issue I was having has disappeared.  The card is pretty lame by modern standards (only 512MB) but at least I can do work and make sure that it is the graphics card.

     

    It's interesting how this all happened after the Yosemite upgrade.  Coincidence I guess.

     

    Thanks

  • by dooga,

    dooga dooga May 2, 2015 3:44 AM in response to dooga
    Level 1 (0 points)
    May 2, 2015 3:44 AM in response to dooga

    Well it's not the graphics card.  The same problem started happening with the other graphics card.  The screen freezes and eventually the mouse cursor stopped appearing.  I looked in the logs and there was no panics or other logs.  You can tell, however, that the system was doing something because while the system was locked up, stuff was being written to log files.  I did try to use the Apple Remote app on my phone to control iTunes which was running at the time but I didn't get a response so the system wasn't exactly running as expected.

     

    So to recap, screen freezes and it's not the graphics card (although the other graphics card doesn't lockup as quickly).  Apple Diagnostics Test is not an option for me because I do not have the original disks that came with the system and the tools are not on here.

     

    Any ideas?

  • by EricMayes,

    EricMayes EricMayes Jun 15, 2015 8:56 PM in response to dooga
    Level 1 (0 points)
    Jun 15, 2015 8:56 PM in response to dooga

    I'm having the exact same issue (2010 mac pro running with 5770 and freezing with kernal panics etc.). Researching, Im pretty sure its due to the fact that neither the 4870 or the 5770 are supported by any of the built in Apple AMD video drivers for the last few major versions. My machine used to run fine with an early version of snow leopard, but of course I need the newer updates to run Creative Cloud etc. I did a CPU stress test while in safe mode (which never crashes BTW) and the machine never crashed. Its only when the video drivers are loaded this problem occurs. I tried loading various old versions of the AMD5000Controller Kernal extension on a clean yosemite install and none of the past drivers work properly. What I really need though is the correct ATI5000Controller Kernal extenstion thats compatible with Yosemite. Any one have this?  Im trying to figure out which newer video card I could purchase that will run good with Apples newest drivers. I think thats my best bet at this point. Does anyone have a PCIE card they run on a mac pro 2010 that is fully stable with Yosemite? ( Sapphire HD 7950 Mac Edition perhaps although it doesn't look like this card is available anymore)

     

    Some more info about the problem in this article: http://www.pauloamgomes.net/blog/fix-weird-os-x-freeze-imacs-late-2009

     

    Please someone help this problem is also driving me crazy. For now I can run in safe mode and use my laptop to at least access my work files. But I need my workstation back!

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 15, 2015 9:06 PM in response to EricMayes
    Level 9 (61,390 points)
    Desktops
    Jun 15, 2015 9:06 PM in response to EricMayes

    freezing with kernal panics etc.

    Kernel panic is not ONE problem, it is one of Hundreds of problems. You do not have the same problem as the previous user unless your kernel panic log is identical, stopping with Graphics Drivers at the "scene of the crime".

     

    Please post one of YOUR kernel panic logs. They are stored as noted in this article:

     

    Mac OS X: How to log a kernel panic - Apple Support

     

    .

  • by EricMayes,

    EricMayes EricMayes Jun 15, 2015 9:42 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Jun 15, 2015 9:42 PM in response to Grant Bennet-Alder

    Thank you for the response Grant! What I meant was, some of Dooga's problems reminded me of my own, and I also have a 2010 Mac Pro with 12GB of RAM, ATI HD5770, and clean install of Yosemite. I have no idea what the problem really is. I haven't gotten a kernal panic log in a while, and when I did it looked like VMWare fusion was one of the culprits, but even with a clean install I still get freezing but with no kernal panic (with the mouse still moving but I cant access the machine remotely or physically) Could be the card is going bad, could be the driver, I'm not really sure. The Apple Hardware test didn't give me any errors. Running the Yes command in multiple instances crashes my machine booted normally, but not in safe mode where Quartz Extreme accelerated graphics is disabled.

     

    Here is one of the last kernal panics I logged on my main osx partition (not my clean install):

     

    *** Panic Report ***

    panic(cpu 6 caller 0xffffff800ec1a46e): Kernel trap at 0xffffff7f90ca2815, type 14=page fault, registers:

    CR0: 0x000000008001003b, CR2: 0xffffff8160c05d2c, CR3: 0x0000000191dbb0c4, CR4: 0x00000000000226e0

    RAX: 0x0000000080000000, RBX: 0x000000000000003c, RCX: 0x000000000000003b, RDX: 0x000000000000003b

    RSP: 0xffffff818790b840, RBP: 0xffffff818790b860, RSI: 0xffffff8160c05c40, RDI: 0xffffff8028e68000

    R8:  0xffffff818790b900, R9:  0xffffff815fea0720, R10: 0x0000000000000040, R11: 0xffffff815fe6d000

    R12: 0x000000000000000f, R13: 0x0000000000000000, R14: 0xffffff8160c05c40, R15: 0xffffff8028e68000

    RFL: 0x0000000000010206, RIP: 0xffffff7f90ca2815, CS:  0x0000000000000008, SS:  0x0000000000000010

    Fault CR2: 0xffffff8160c05d2c, Error code: 0x0000000000000002, Fault CPU: 0x6

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff818790b4f0 : 0xffffff800eb2fe41

    0xffffff818790b570 : 0xffffff800ec1a46e

    0xffffff818790b730 : 0xffffff800ec36683

    0xffffff818790b750 : 0xffffff7f90ca2815

    0xffffff818790b860 : 0xffffff7f90ca2f1d

    0xffffff818790b8c0 : 0xffffff7f90cb85f6

    0xffffff818790b8e0 : 0xffffff7f90c6442d

    0xffffff818790b960 : 0xffffff7f90c644e3

    0xffffff818790b9a0 : 0xffffff7f90be7c22

    0xffffff818790b9d0 : 0xffffff7f90bef1b1

    0xffffff818790b9f0 : 0xffffff7f90bef14d

    0xffffff818790ba20 : 0xffffff7f90bf4237

    0xffffff818790ba90 : 0xffffff7f90c68f76

    0xffffff818790bac0 : 0xffffff7f90c9ccde

    0xffffff818790baf0 : 0xffffff7f90c9ca07

    0xffffff818790bb20 : 0xffffff7f90be8d24

    0xffffff818790bb40 : 0xffffff7f90be8daa

    0xffffff818790bb70 : 0xffffff800f0f91b9

    0xffffff818790bba0 : 0xffffff800ebe21b2

    0xffffff818790bbf0 : 0xffffff800eb33fb1

    0xffffff818790bc20 : 0xffffff800eb18a93

    0xffffff818790bc70 : 0xffffff800eb34356

    0xffffff818790bca0 : 0xffffff800eb21b0d

    0xffffff818790bd40 : 0xffffff800eb2482c

    0xffffff818790bd80 : 0xffffff800eb523c4

    0xffffff818790bdc0 : 0xffffff800efc16ff

    0xffffff818790be30 : 0xffffff800efd8fc2

    0xffffff818790beb0 : 0xffffff800efd9497

    0xffffff818790bef0 : 0xffffff800eb2c376

    0xffffff818790bf20 : 0xffffff800ec1ab8e

    0xffffff818790bf40 : 0xffffff800ec3664f

          Kernel Extensions in backtrace:

             com.apple.iokit.IOAcceleratorFamily2(156.6.1)[9D837BF9-D1FE-353B-8FF9-6C1047331 A82]@0xffffff7f90be5000->0xffffff7f90c51fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8f324000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8fc3a000

             com.apple.AMDRadeonX3000(1.3)[8044D30E-7F21-334A-8B3E-8ACE8182C33D]@0xffffff7f9 0c60000->0xffffff7f91007fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[56AD16B5-4F29-3F74-93E7-D492B3966DE2]@0xffffff 7f8f324000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[619F6C9F-0461-3BA1-A75F-53BB0F87ACD3]@0 xffffff7f8fc3a000

                dependency: com.apple.iokit.IOAcceleratorFamily2(156.6.1)[9D837BF9-D1FE-353B-8FF9-6C1047331 A82]@0xffffff7f90be5000

     

    BSD process name corresponding to current thread: ScreenSaverEngin

     

    Mac OS version:

    14C1514

     

    Kernel version:

    Darwin Kernel Version 14.1.0: Thu Feb 26 19:26:47 PST 2015; root:xnu-2782.10.73~1/RELEASE_X86_64

    Kernel UUID: 270413F7-3B44-3602-894F-AC0D392FCF8E

    Kernel slide:     0x000000000e800000

    Kernel text base: 0xffffff800ea00000

    __HIB  text base: 0xffffff800e900000

    System model name: MacPro5,1 (Mac-F221BEC8)

     

    System uptime in nanoseconds: 19427581291730

    last loaded kext at 10593844405376: com.apple.driver.AppleUSBCDC 4.2.2b5 (addr 0xffffff7f916a7000, size 20480)

    last unloaded kext at 10663291427734: com.apple.driver.AppleUSBAudio 295.23 (addr 0xffffff7f903ed000, size 319488)

    loaded kexts:

    com.vmware.kext.vmioplug.14.1.3 14.1.3

    com.vmware.kext.vmx86 0249.89.30

    com.vmware.kext.vmnet 0249.89.30

    com.vmware.kext.vsockets 90.6.0

    com.vmware.kext.vmci 90.6.3

    com.apple.filesystems.smbfs 3.0.0

    com.apple.driver.AppleHWSensor 1.9.5d0

    com.apple.driver.AppleTyMCEDriver 1.0.2d2

    com.apple.driver.AGPM 100.15.5

    com.apple.filesystems.autofs 3.0

    com.apple.driver.AppleBluetoothMultitouch 85.3

    com.apple.iokit.IOBluetoothSerialManager 4.3.2f6

    com.apple.driver.AppleOSXWatchdog 1

    com.apple.driver.AppleMikeyHIDDriver 124

    com.apple.driver.AppleMikeyDriver 269.25

    com.apple.driver.AppleUpstreamUserClient 3.6.1

    com.apple.driver.AppleMCCSControl 1.2.11

    com.apple.kext.AMDFramebuffer 1.3.0

    com.apple.iokit.IOUserEthernet 1.0.1

    com.apple.driver.AppleHDA 269.25

    com.apple.AMDRadeonX3000 1.3.0

    com.apple.Dont_Steal_Mac_OS_X 7.0.0

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.2f6

    com.apple.driver.AppleHWAccess 1

    com.apple.driver.AudioAUUC 1.70

    com.apple.driver.AppleLPC 1.7.3

    com.apple.kext.AMD5000Controller 1.3.0

    com.apple.driver.AppleHV 1

    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0

    com.apple.driver.XsanFilter 404

    com.apple.iokit.IOAHCIBlockStorage 2.7.0

    com.apple.driver.AppleUSBDisplays 372.1

    com.apple.iokit.SCSITaskUserClient 3.7.3

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1

    com.apple.BootCache 35

    com.apple.driver.AppleFWOHCI 5.5.2

    com.apple.driver.AppleUSBHub 705.4.2

    com.apple.driver.Intel82574L 2.6.7b2

    com.apple.driver.AirPort.Brcm4331 800.20.24

    com.apple.driver.AppleAHCIPort 3.1.0

    com.apple.driver.AppleUSBEHCI 705.4.14

    com.apple.driver.AppleUSBUHCI 656.4.1

    com.apple.driver.AppleRTC 2.0

    com.apple.driver.AppleHPET 1.8

    com.apple.driver.AppleACPIButtons 3.1

    com.apple.driver.AppleSMBIOS 2.1

    com.apple.driver.AppleACPIEC 3.1

    com.apple.driver.AppleAPIC 1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0

    com.apple.nke.applicationfirewall 161

    com.apple.security.quarantine 3

    com.apple.security.TMSafetyNet 8

    com.apple.driver.AppleIntelCPUPowerManagement 218.0.0

    com.apple.kext.triggers 1.0

    com.apple.driver.IOBluetoothHIDDriver 4.3.2f6

    com.apple.driver.AppleMultitouchDriver 262.33.1

    com.apple.iokit.IOSerialFamily 11

    com.apple.iokit.IOSurface 97.0.1

    com.apple.driver.DspFuncLib 269.25

    com.apple.kext.OSvKernDSPLib 1.15

    com.apple.iokit.IONDRVSupport 2.4.1

    com.apple.iokit.IOAcceleratorFamily2 156.6.1

    com.apple.driver.AppleSMBusController 1.0.13d1

    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.2f6

    com.apple.iokit.IOBluetoothFamily 4.3.2f6

    com.apple.iokit.IOFireWireIP 2.2.6

    com.apple.driver.AppleSMBusPCI 1.0.12d1

    com.apple.kext.AMDSupport 1.3.0

    com.apple.AppleGraphicsDeviceControl 3.8.6

    com.apple.iokit.IOUSBUserClient 705.4.0

    com.apple.driver.AppleHDAController 269.25

    com.apple.iokit.IOGraphicsFamily 2.4.1

    com.apple.iokit.IOHDAFamily 269.25

    com.apple.driver.AppleSMC 3.1.9

    com.apple.driver.IOPlatformPluginLegacy 1.0.0

    com.apple.driver.IOPlatformPluginFamily 5.8.1d38

    com.apple.driver.AppleUSBHIDKeyboard 176.2

    com.apple.driver.AppleHIDKeyboard 176.2

    com.apple.driver.CoreStorage 471.10.6

    com.apple.iokit.IOAudioFamily 203.3

    com.apple.vecLib.kext 1.2.0

    com.apple.driver.AppleUSBMergeNub 705.4.0

    com.apple.iokit.IOUSBHIDDriver 705.4.0

    com.apple.iokit.IOUSBHIDDriverPM 710.4.7

    com.apple.driver.AppleUSBComposite 705.4.9

    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.3

    com.apple.iokit.IOBDStorageFamily 1.7

    com.apple.iokit.IODVDStorageFamily 1.7.1

    com.apple.iokit.IOCDStorageFamily 1.7.1

    com.apple.iokit.IOAHCISerialATAPI 2.6.1

    com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.3

    com.apple.iokit.IOFireWireFamily 4.5.6

    com.apple.iokit.IO80211Family 710.55

    com.apple.iokit.IONetworkingFamily 3.2

    com.apple.iokit.IOAHCIFamily 2.7.5

    com.apple.iokit.IOUSBFamily 710.4.14

    com.apple.driver.AppleEFINVRAM 2.0

    com.apple.driver.AppleEFIRuntime 2.0

    com.apple.iokit.IOHIDFamily 2.0.0

    com.apple.iokit.IOSMBusFamily 1.1

    com.apple.security.sandbox 300.0

    com.apple.kext.AppleMatch 1.0.0d1

    com.apple.driver.AppleKeyStore 2

    com.apple.driver.AppleMobileFileIntegrity 1.0.5

    com.apple.driver.AppleCredentialManager 1.0

    com.apple.driver.DiskImages 396

    com.apple.iokit.IOStorageFamily 2.0

    com.apple.iokit.IOReportFamily 31

    com.apple.driver.AppleFDEKeyStore 28.30

    com.apple.driver.AppleACPIPlatform 3.1

    com.apple.iokit.IOPCIFamily 2.9

    com.apple.iokit.IOACPIFamily 1.4

    com.apple.kec.Libm 1

    com.apple.kec.pthread 1

    com.apple.kec.corecrypto 1.0

     

    System Profile:

    Graphics: ATI Radeon HD 5770, ATI Radeon HD 5770, PCIe, 1024 MB

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.24)

    Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports

    PCI Card: ATI Radeon HD 5770, Display Controller, Slot-1

    Thunderbolt Bus:

    FireWire Device: built-in_hub, Up to 800 Mb/sec

    Memory Module: DIMM 1, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    Memory Module: DIMM 2, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    Memory Module: DIMM 3, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    Memory Module: DIMM 5, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    Memory Module: DIMM 6, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    Memory Module: DIMM 7, 2 GB, DDR3 ECC, 1066 MHz, 0x80AD, 0x484D54313235553754465238432D48392020

    USB Device: Hub

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: Logitech Camera

    USB Device: Apple Cinema HD Display

    USB Device: BRCM2046 Hub

    USB Device: Bluetooth USB Host Controller

    Serial ATA Device: HL-DT-ST DVD-RW GH61N

    Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB

    Serial ATA Device: WDC WD1001FALS-41Y6A0, 1 TB

    Serial ATA Device: ST4000DM000-1F2168, 4 TB

    Network Service: Ethernet 1, Ethernet, en0

    Model: MacPro5,1, BootROM MP51.007F.B03, 8 processors, Quad-Core Intel Xeon, 2.4 GHz, 12 GB, SMC 1.39f11

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 15, 2015 9:49 PM in response to EricMayes
    Level 9 (61,390 points)
    Desktops
    Jun 15, 2015 9:49 PM in response to EricMayes

    I see the resemblance. Your panic happened in graphics routines, but not the same as the dooga's. Yours is in screensaver. (if running flurry, stop immediately and choose another).

     

    Also, you have lots of VMWare extensions loaded, which can make the situation more complicated.

  • by EricMayes,

    EricMayes EricMayes Jun 15, 2015 10:08 PM in response to Grant Bennet-Alder
    Level 1 (0 points)
    Jun 15, 2015 10:08 PM in response to Grant Bennet-Alder

    I was running Flurry but since then I have disabled screen savers and just been turning off my monitor manually. Even with no energy saving settings on and no screen saver, I still got the lockups. I need vmware fusion in order to run MS Live Meeting for work. But on my newer clean install from a few days ago, I'm still have the issue with no third party software installed and I haven't had a log file generated.

     

    I'm not sure what to try next besides taking the machine to Apple, or maybe trying a newer video card in hopes it solves the problem. But I only want to do that if I know it will be compatible with Apples drivers.

     

    Any other ideas to try?

  • by Grant Bennet-Alder,

    Grant Bennet-Alder Grant Bennet-Alder Jun 16, 2015 8:26 AM in response to EricMayes
    Level 9 (61,390 points)
    Desktops
    Jun 16, 2015 8:26 AM in response to EricMayes

    Researching, Im pretty sure its due to the fact that neither the 4870 or the 5770 are supported by any of the built in Apple AMD video drivers for the last few major versions.

    I am not sure how you could come to that conclusion.

     

    Those cards ARE supported through the latest versions of Mac OS X. There are no special defects in their built-in Drivers, and adding other Drivers will NOT improve system stability.

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