Mac Mini seems slow and struggles and looses wifi.

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Level 1

0 points

Mac Mini seems slow and struggles and looses wifi.

New to this community and the Apple world. Have a 2-3 year old Mac Mini that I just moved from one side of the room to a location to use more frequently. I have done all the updates and am running Yosemite 10.10.3. Looked thru the forums and noticed many people recommended running the Etresoft program to help forum members get a idea of what what on peoples Mac's. Here is mine:

Problem description:

Slow running and appears to loose wifi signal.

EtreCheck version: 2.2 (132)

Report generated 5/1/15, 4:40 PM

Download EtreCheck from http://etresoft.com/etrecheck

Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Hardware Information: ℹ️

Mac mini (Late 2012) (Technical Specifications)

Mac mini - model: Macmini6,1

1 2.5 GHz Intel Core i5 CPU: 2-core

8 GB RAM Upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

Intel HD Graphics 4000

HP x20LED 1360 x 768 @ 60 Hz

System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 0:4:17

Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 499.25 GB (462.65 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

USB Information: ℹ️

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller

Apple, Inc. IR Receiver

Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus

Gatekeeper: ℹ️

Mac App Store and identified developers

Launch Agents: ℹ️

[loaded] com.citrix.AuthManager_Mac.plist [Click for support]

[running] com.citrix.ReceiverHelper.plist [Click for support]

[running] com.citrix.ServiceRecords.plist [Click for support]

Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

User Login Items: ℹ️

iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Internet Plug-ins: ℹ️

FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]

Default Browser: Version: 600 - SDK 10.10

SharePointBrowserPlugin: Version: 14.0.0 [Click for support]

CitrixICAClientPlugIn: Version: 11.7.0 - SDK 10.7 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

3rd Party Preference Panes: ℹ️

Citrix ShareFile Sync [Click for support]

Flash Player [Click for support]

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

5% WindowServer

2% fontd

0% taskgated

0% nsurlsessiond(2)

0% cloudd

Top Processes by Memory: ℹ️

572 MB kernel_task

90 MB mds_stores

90 MB Safari

74 MB ocspd

74 MB mdworker(7)

Virtual Memory Information: ℹ️

5.34 GB Free RAM

2.66 GB Used RAM

0 B Swap Used

Diagnostics Information: ℹ️

May 1, 2015, 04:34:46 PM Self test - passed

Based on reading some items, the slowness might be due to the fact that my Memory is a little lacking? Regarding the wifi, not sure what the deal is. Mini is now about 30 feet from router. Mac Air has not problem, iPad has no problem. and two Apple TV's, both wireless, seem to have no problem. Any thoughts would be appreciated.

Thanks.

Mac mini (Late 2012), OS X Yosemite (10.10.3)

Posted on May 1, 2015 1:49 PM

Reply

Answer 1

lllaass

Level 10

210,417 points

May 1, 2015 2:04 PM in response to MSfrmLKW

What do you mean by slow?

When holding the Option key click on the wifi icon in upper right.

Post a screenshot of the windows and open and post it here

How to take a screenshot on your Mac - Apple Support

If you move it closer to the router is internet speed OK? OIs so that would indicate a network problem. Maybe interference. The screenshot will help

Reply

Answer 2

MSfrmLKW Author

Level 1

0 points

May 1, 2015 2:30 PM in response to lllaass

Thanks for your follow-up question.

By slow, it seems I get the wheel of death a lot when attempting to open programs, Word, Excel, Outlook or even Mail. When opening Safari, it is slow to open the pages and sometimes I get the wheel of death when it is opening them.

Moving closer or farther from the router doesn't seem to have any affect on these issues. None that I can tell at least.

Thanks again for any help you can provide.

Reply

Answer 3

lllaass

Level 10

210,417 points

May 1, 2015 2:57 PM in response to MSfrmLKW

Your slow speed could be due to interference. You are on the 2.4 GHz band and you show many other networks that are likely on the the 2.4 GHz band. There are also other devices on/near the 2.4 GHz band like microwave ovens and cordless phones.

You Mac support the 5 GHz N band which is usually faster because of less interference. On my 2009 Mac Pro I get a transmit (TX) rate of 243 on 5 GHz N band, With my 2013 Mac Pro I get 585 on the new ac 5 GHz band.

Reply

Answer 4

ron7624

Level 1

40 points

May 1, 2015 4:43 PM in response to MSfrmLKW

I'm relatively new to the world of Mac, but have bought 2 MacMini's recently. Both identical. the first has a rock solid wifi connection, the second never had a solid connection until I called for support.

The lady had me click my wifi connection, Go into network and look at my wifi connection. She had me delete it. There may have been a re-boot.

I then added it back and moved it up to the top preference. (it was the top preference as well when we started.) I then clicked on the tcp/ip tab and be sure it was on Using DHCP. That was it.

She didn't know if she helped or not, and we said good by. I have not lost the connection since and my wifi is much faster than it has ever been on either of the mini's.

Since then, I have read that this is the standard fix for wifi woes.

Give it a shot, there is nothing to loose.

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