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need help with a phone i sold, accidently erased it and says lost?

I sold my iphone 5c running OS 8 and when erased it must of accidently put phone number in and now says its lost so new owner can't use it. How do fix this on iCloud in find my phone, when i don't have it?

Thank You

iPhone 5c, iOS 8.1.2, not sure exact iOS but in 8

Posted on May 1, 2015 1:56 PM

Reply
1 reply

May 3, 2015 1:05 PM in response to vickilynn8511

Hey vickilynn8511,


As you have discovered, if you have sold your phone there are a number of things you should do before giving it to the new owner. Fortunately, there are ways you can correct this if the phone is already with the new owner. See this article -


What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support


Start with the section titled If you no longer have your iOS device.


Thanks for using Apple Support Communities.


Happy computing,


Brett L

need help with a phone i sold, accidently erased it and says lost?

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