HT201232: Contact Apple for support and service
Learn about Contact Apple for support and service
-
All replies
-
Helpful answers
-
May 3, 2015 2:15 PM in response to HailieElizabethby mario49,Hi HailieElizabeth,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you want to know more about the storage upgrades. I would recommend that you read this article, it may be able to help the issue.
iCloud storage upgrades and downgrades - Apple Support
- Upgrade to a total of 20 GB, 200 GB, 500 GB or 1 TB of iCloud storage. Learn more about iCloud storage.
- Reduce the amount of iCloud storage you’re using. Learn how to manage your iCloud storage.
If you have an annual plan, you can upgrade or downgrade to one of the monthly plans above only.
You can increase the amount of storage by selecting a new plan from your iPhone, iPad, iPod, Mac, or PC (for example, a 200 GB plan to replace a 20 GB plan). Your existing storage plan will be canceled, and you'll be charged the prorated cost for the upgrade
Cheers,
Mario
