Stuck upgrade on ipad mini 3 to ios 8.3. Upgrade & restore aborted all the time via iTunes on MAC (All latest OS's).

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Level 1

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Stuck upgrade on ipad mini 3 to ios 8.3. Upgrade & restore aborted all the time via iTunes on MAC (All latest OS's).

upgrade ipad mini to ios 8.3 is aborted all the time. No possibility to do it OTA, so tried via iTunes on MAC (All latest OS's for iTubes & OSX ). IPad is showing itunes logo with cable screen. Have reset the device but want help.

Am getting error message "an unknown error occured" with variants of codes (39, 5x)

Cannot do factory reset, cannot upgrade ... so am in nomansland !!!!!

Any idea to get a coldstart on this device?

tx

iPad Mini, iOS 8.3, stuck during upgrade

Posted on May 1, 2015 6:14 PM

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Answer 1

bobby_d

Level 3

851 points

May 3, 2015 2:18 PM in response to Vekistef

Hi Vekistef,

After reading your post, it seems you are unable to restore your iPhone. The following article provides helpful information for this issue:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

You can put your iOS device into recovery mode, then restore it using iTunes.

Use recovery mode

You might need to use recovery mode to restore your device in these cases:

iTunes doesn't recognize your device or says it's in recovery mode.

You see the Apple logo onscreen for several minutes with no progress bar.

You see the Connect to iTunes screen.

Learn what to do if you see the progress bar onscreen for several minutes.

To put your device into recovery mode, follow these steps:

Turn off your device and leave it off.

Plug in your device's USB cable to a computer with iTunes.

Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.

When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.