My mac is really slow

Problem description:

I have problems with the RAM. kernel_task and fontworker are eating my memory. Also I have this "daemons" and I don't know if they're good or bad for my mac. A month ago my used to be good. Please help me! 😟


EtreCheck version: 2.1.8 (121)

Report generated 1 de mayo de 2015 6:27:44 p.m. GMT-5

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Pro (13-inch, Mid 2012) (Technical Specifications)

MacBook Pro - model: MacBookPro9,2

1 2.5 GHz Intel Core i5 CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1600 MHz ok

BANK 1/DIMM0

2 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en1: 802.11 a/b/g/n

Battery Health: Normal - Cycle count 107


Video Information: ℹ️

Intel HD Graphics 4000

Color LCD 1280 x 800


System Software: ℹ️

OS X 10.10.3 (14D136) - Time since boot: 6:25:36


Disk Information: ℹ️

APPLE HDD HTS545050A7E362 disk0 : (500.11 GB)

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 379.25 GB (200.50 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 120.00 GB (69.69 GB free)


HL-DT-ST DVDRW GS41N


USB Information: ℹ️

Apple Inc. FaceTime HD Camera (Built-in)

Apple Computer, Inc. IR Receiver

Apple Inc. Apple Internal Keyboard / Trackpad

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Anywhere


Kernel Extensions: ℹ️

/Library/Application Support/VirtualBox

[loaded] org.virtualbox.kext.VBoxDrv (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetAdp (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxNetFlt (4.3.20) [Click for support]

[loaded] org.virtualbox.kext.VBoxUSB (4.3.20) [Click for support]


/Library/Extensions

[loaded] com.avatron.AVExFramebuffer (3.0.1 - SDK 10.10) [Click for support]

[loaded] com.avatron.AVExVideo (3.0.1 - SDK 10.10) [Click for support]


/System/Library/Extensions

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.48f61) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]


/System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns

[not loaded] com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]

[not loaded] com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.bird.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.cmfsyncagent.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.EscrowSecurityAlert.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.pluginkit.pkd.plist

[killed] com.apple.recentsd.plist

[killed] com.apple.SafariCloudHistoryPushAgent.plist

[killed] com.apple.scopedbookmarkagent.xpc.plist

[killed] com.apple.security.cloudkeychainproxy.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

15 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.AssetCacheLocatorService.plist

[killed] com.apple.awdd.plist

[killed] com.apple.cache_delete.plist

[killed] com.apple.coresymbolicationd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.nsurlsessiond.plist

[killed] com.apple.periodic-daily.plist

[killed] com.apple.sandboxd.plist

[killed] com.apple.softwareupdate_download_service.plist

[killed] com.apple.sysmond.plist

[killed] com.apple.systemstats.analysis.plist

[killed] com.apple.wdhelper.plist

14 processes killed due to memory pressure


Launch Agents: ℹ️

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[not loaded] com.logmein.logmeingui.plist [Click for support]

[not loaded] com.logmein.logmeinguiagent.plist [Click for support]

[not loaded] com.logmein.logmeinguiagentatlogin.plist [Click for support]

[failed] com.motorola.MDMUpdater.plist [Click for support] [Click for details]

[running] com.motorola.motohelper.plist [Click for support]

[loaded] com.motorola.motohelperUpdater.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[running] com.avatron.airconnect.daemon.plist [Click for support]

[not loaded] com.logmein.logmeinserver.plist [Click for support]

[loaded] com.logmein.raupdate.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[running] com.motorola-mobility.mmcfgd.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[not loaded] org.virtualbox.startup.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[running] com.spotify.webhelper.plist [Click for support]

[not loaded] org.virtualbox.vboxwebsrv.plist [Click for support]


User Login Items: ℹ️

iTunesHelper Aplicación (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Air Connect Aplicación (/Applications/Air Connect.app)


Internet Plug-ins: ℹ️

SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

QuickTime Plugin: Version: 7.7.3

JavaAppletPlugin: Version: Java 8 Update 31 Check version

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

Default Browser: Version: 600 - SDK 10.10


Safari Extensions: ℹ️

Open in Internet Explorer


3rd Party Preference Panes: ℹ️

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

45% fontd

16% fontworker

8% Google Chrome

4% WindowServer

1% coreaudiod


Top Processes by Memory: ℹ️

374 MB fontworker

158 MB Google Chrome Helper

110 MB Google Chrome

60 MB Mail

48 MB WindowServer


Virtual Memory Information: ℹ️

27 MB Free RAM

1.31 GB Active RAM

1.23 GB Inactive RAM

1.11 GB Wired RAM

30.75 GB Page-ins

3.48 GB Page-outs


Diagnostics Information: ℹ️

May 1, 2015, 12:07:38 PM /Library/Logs/DiagnosticReports/fontd_2015-05-01-120738_[redacted].cpu_resource .diag [Click for details]

May 1, 2015, 11:54:20 AM Self test - passed

Apr 30, 2015, 10:04:29 PM /Library/Logs/DiagnosticReports/fontd_2015-04-30-220429_[redacted].cpu_resource .diag [Click for details]

Apr 29, 2015, 10:17:19 AM /Library/Logs/DiagnosticReports/fontd_2015-04-29-101719_[redacted].cpu_resource .diag [Click for details]

Apr 29, 2015, 09:46:23 AM /Library/Logs/DiagnosticReports/fontd_2015-04-29-094623_[redacted].cpu_resource .diag [Click for details]

May 1, 2015, 05:34:00 PM /Users/[redacted]/Library/Logs/DiagnosticReports/cloudd_2015-05-01-173400_[reda cted].crash


MacBook Pro, OS X Yosemite (10.10.3), I reset the PRAM

Posted on May 1, 2015 5:38 PM

Reply
4 replies

May 1, 2015 5:48 PM in response to Victor.eng

When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.

These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.

Launch the Console application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

The title of the Console window should be All Messages. If it isn't, select

SYSTEM LOG QUERIES All Messages

from the log list on the left. If you don't see that list, select

View Show Log List

from the menu bar at the top of the screen.

Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.

Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.

Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

Please don't indiscriminately dump thousands of lines from the log into this discussion.

Please don't post screenshots of log messages—post the text.

Some private information, such as your name, may appear in the log. Anonymize before posting.

When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created.

May 1, 2015 9:03 PM in response to Linc Davis

I saw that I have a lot of daemons from the same program, are they good or bad? I got something like this:



01/05/15 10:54:41.531 p.m. Memory Clean[526]: Cleaning with level: 1

01/05/15 10:54:44.442 p.m. com.avatron.airconnect.daemon[75]: remoteUpdateTimerFired: case kACRegistrarSignedInButOffline

01/05/15 10:54:44.443 p.m. com.avatron.airconnect.daemon[75]: Internal sign in with email: ********

01/05/15 10:54:44.523 p.m. com.avatron.airconnect.daemon[75]: Internal sign in failed: Error Domain=NSCocoaErrorDomain Code=3840 "The data couldn’t be read because it isn’t in the correct format." (JSON text did not start with array or object and option to allow fragments not set.) UserInfo=0x7f9da1c10b10 {NSDebugDescription=JSON text did not start with array or object and option to allow fragments not set.}

01/05/15 10:54:45.000 p.m. kernel[0]: memorystatus_thread: idle exiting pid 633 [com.apple.ICPPho]

01/05/15 10:54:45.446 p.m. cloudphotosd[432]: Connection invalidated or interrupted for photo stream library service, attempting reconnect...

01/05/15 10:54:46.000 p.m. kernel[0]: memorystatus_thread: idle exiting pid 649 [deleted]

01/05/15 10:54:47.000 p.m. kernel[0]: memorystatus_thread: idle exiting pid 642 [findmydeviced]

01/05/15 10:54:47.646 p.m. cloudphotosd[432]: Reconnecting to photo stream library service...

01/05/15 10:54:57.680 p.m. com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

01/05/15 10:55:02.208 p.m. com.apple.xpc.launchd[1]: (com.apple.imfoundation.IMRemoteURLConnectionAgent) The _DirtyJetsamMemoryLimit key is not available on this platform.

01/05/15 10:55:04.440 p.m. com.avatron.airconnect.daemon[75]: remoteUpdateTimerFired: case kACRegistrarSignedInButOffline

May 2, 2015 5:53 AM in response to Victor.eng

Remove "Air Display" and see whether there's an improvement.

Any third-party software that doesn't install from the App Store or by drag-and-drop into the Applications folder, and uninstall by drag-and-drop to the Trash, is a system modification.

Whenever you remove system modifications, they must be removed completely, and the only way to do that is to use the uninstallation tool, if any, provided by the developers, or to follow their instructions. If the software has been incompletely removed, you may have to re-download or even reinstall it in order to finish the job.

I never install system modifications myself, and except as stated in this comment, I don't know how to uninstall them. You'll have to do your own research to find that information.

Here are some general guidelines to get you started. Suppose you want to remove something called “BrickMyMac” (a hypothetical example.) First, consult the product's Help menu, if there is one, for instructions. Finding none there, look on the developer's website, say www.brickmymac.com. (That may not be the actual name of the site; if necessary, search the Web for the product name.) If you don’t find anything on the website or in your search, contact the developer. While you're waiting for a response, download BrickMyMac.dmg and open it. There may be an application in there such as “Uninstall BrickMyMac.” If not, open “BrickMyMac.pkg” and look for an Uninstall button. The uninstaller might also be accessed by clicking the Customize button, if there is one.

Back up all data before making any changes.

You will generally have to restart the computer in order to complete an uninstallation. Until you do that, there may be no effect, or unpredictable effects.

If you can’t remove software in any other way, you’ll have to erase and install OS X. Never install any third-party software unless you're sure you know how to uninstall it; otherwise you may create problems that are very hard to solve.

Trying to remove complex system modifications by hunting for files by name often will not work and may make the problem worse. The same goes for "utilities" such as "AppCleaner" and the like that purport to remove software.

May 2, 2015 2:18 PM in response to Victor.eng

You might want to consider adding RAM. Yosemite will run on 4 GB, but more is better.


The 2 places I’ve seen recommended most to buy reliable RAM are below. I have purchased RAM several times from Other World Computing and have always been very satisfied with the product and service. They have on-line instructions on how to replace the RAM. OWC has also tested RAM above what Apple states is the maximum. I now have 6GB installed on a early 2008 iMac supposedly limited to 4 GB and noticed an improvement.


Crucial


Other World Computing

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My mac is really slow

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