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I am trying to set up my new iPhone6 with a backup from my iPhone5. I got the error about the iPhone not having up to date software but it does. Please help need this resolved now.

I am trying to set up my new iPhone6 with a backup from my iPhone5. I got the error about the iPhone not having up to date software but it does. Please help need this resolved now.

iPhone 6, iOS 8.3

Posted on May 1, 2015 8:48 PM

Reply
1 reply

May 3, 2015 2:58 PM in response to LorettaAus

Hi LorettaAus,

Are you getting an error message that your iPhone 5 is not up to date or the iPhone 6 is not up to date? Are you trying to setup your new iPhone over the air or connected to iTunes on your computer? Here are a few resources that may help get your new iPhone set up.


Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
https://support.apple.com/en-us/HT201269



Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204


Resolve iOS update and restore errors in iTunes - Apple Support
https://support.apple.com/en-us/HT201210


Have a great weekend!


- Judy

I am trying to set up my new iPhone6 with a backup from my iPhone5. I got the error about the iPhone not having up to date software but it does. Please help need this resolved now.

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