Q: some of my music has disappeared from itunes

A lot of my music has disappeared from my itunes library after I did an update. I found a solution in a forum that started off by saying I had to go to Previius iTunes library...Where can I find that???

Posted on May 1, 2015 6:41 PM

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by jason269,

jason269 May 3, 2015 2:31 PM in response to Junette
Community Specialists

May 3, 2015 2:31 PM in response to Junette

Hi, Junette.

Thank you for visiting Apple Support Communities.

I understand you are missing some media from your iTunes library upon upgrading. Here is an article that I would recommend going through for this issue. This article also includes the library file location.

If you don't see your content after updating iTunes

If the missing iTunes music was purchased via the iTunes Store, try downloading your past purchases via the steps in the article below.

Download past purchases from iTunes in the Cloud

-Jason H.
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by Junette,

Junette May 3, 2015 3:16 PM in response to jason269
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May 3, 2015 3:16 PM in response to jason269

Thanks so much for your reply but when I go to Music/iTunes I dont see anything that says Previous iTunes Library. Do you have any idea why its not there??

Thank you
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Q: some of my music has disappeared from itunes

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by jason269,

by Junette,

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