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Messages keyboard freeze. How to get the keyboard to activate? Chi

What do I do when the iPhone keyboard won't open? It seems to be frozen shut.

iPhone 6 Plus, iOS 8.3

Posted on May 2, 2015 11:00 AM

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Question marked as Best reply

Posted on May 4, 2015 11:22 AM

Hello MuzzyMuzzy,


Thank you for participating in the Apple Support Communities.


It sounds like your keyboard does not appear when you're using Messages.


If you only see this behavior in the Messages app, try closing and re-opening it using these steps:


Force an app to close in iOS - Apple Support


  1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
  2. Swipe left to find the app you want to close.
  3. Swipe up on the app's preview to close it.


If the keyboard doesn't appear in multiple apps, or the steps above don't solve it, restart your iPhone next:


Restart or reset your iPhone, iPad, or iPod touch - Apple Support


  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.


Best Regards,


Jeremy

1 reply
Question marked as Best reply

May 4, 2015 11:22 AM in response to MuzzyMuzzy

Hello MuzzyMuzzy,


Thank you for participating in the Apple Support Communities.


It sounds like your keyboard does not appear when you're using Messages.


If you only see this behavior in the Messages app, try closing and re-opening it using these steps:


Force an app to close in iOS - Apple Support


  1. Press the Home button two times quickly. You'll see small previews of your recently used apps.
  2. Swipe left to find the app you want to close.
  3. Swipe up on the app's preview to close it.


If the keyboard doesn't appear in multiple apps, or the steps above don't solve it, restart your iPhone next:


Restart or reset your iPhone, iPad, or iPod touch - Apple Support


  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.


Best Regards,


Jeremy

Messages keyboard freeze. How to get the keyboard to activate? Chi

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