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Why is time capsule flashing orange light? Airport showed a red 3 beside time capsule name, did update, now still shows red 2?

Why is my time capsule flashing orange light? Airport utility showed a red 3, I did an update but it still shows a red 2?

MacBook Pro, OS X Mountain Lion (10.8.4)

Posted on May 2, 2015 11:40 AM

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7 replies

May 2, 2015 1:01 PM in response to Terrinot

Please open up AirPort Utility if it is not already open and click directly on the Red 2 badge.


That will open up another smaller window. Please look for the Status setting there to locate a small amber dot next to two different line items. Click on the first or top amber dot and another message will now appear to explain more about the issue, and perhaps offer a suggestion to remedy things.


Click on the other amber dot for more information and suggestions to fix things regarding the second issue.


If you are still having problems after this, post back with exact messages that you see next to each item. Important......We will also need the make and model number of your modem to understand the particular details of how the Time Capsule will be connecting to your network.

May 2, 2015 3:28 PM in response to Terrinot

Thanks for the info.


Actiontek V1000H is a modem/router, also known as a gateway. It combines the functions of a separate modem and separate router in one package. So, your Actiontek is acting as the router for your network.


The AirPort Time Capsule is also a router, so as it stands you have two routers on your network both trying to fight for control of devices. On a simple home network, you only want one device to act as a router providing DHCP Services (IP address assignments to all devices) and NAT services (sharing an Internet connection with multiple devices).


So, with two devices both trying to provide NAT services for the network......you have what is known as a Double NAT.


Since you only want one device acting as a router on a network......and the Actiontek is already doing that.....you would want to turn off the routing services on the AirPort Time Capsule so that it will allow the Actionteck device to act as the router for the network. In order to turn off the routing services on the AirPort Time Capsule, it needs to be configured in what is known as Bridge Mode.


To do that, open AirPort Utility

Click on the AirPort Time Capsule

Click Edit in the smaller window that appears

Click the Network tab at the top of the next window

Change the setting for Router Mode of DHCP and NAT to now read "Off (Bridge Mode)"

Click Update at the lower right of the window and allow a full minute for the Time Capsule to restart


User uploaded file


You should now have a nice green light on the AirPort Time Capsule, so both issues are resolved.


It is probably not necessary, but it would be a good idea at this time to power off the Actionteck and Time Capsule.

Wait a minute

Power up the Actiontek and let it run a full minute

Power up the AirPort Time Capsule and let it run a full minute


You should be all set with the simplest way to resolve your issue(s).


The other way to resolve your issue is a lot more complicated. That would involve reconfiguring the Actiontek modem/router to act only as a modem and not a router at all. That may or may not even be possible with the Actiontek, but if it is and you do this.....then.....you can have the AirPort Time Capsule act as the main router for the network and you would change the setting for Router Mode back to DHCP and NAT.

May 2, 2015 3:29 PM in response to Terrinot

You have two options to power off and restart the AirPort Time Capsule


1) Pull the power cord from the back of the Time Capsule, wait a minute, then plug it back in


or


2) Pull the Time Capsule power cord from the AC wall jack, wait a minute, then plug it back in


In both cases, make sure that the Time Capsule is not currently backing up your Mac. If it is, wait for the backup to complete, then power off and restart the Time Capsule.

Why is time capsule flashing orange light? Airport showed a red 3 beside time capsule name, did update, now still shows red 2?

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