Rental movie
I have just rented a movie. But it says "cannot play movie because it is authorised to play on another device". What to do?
iMac (27-inch, Late 2012)
User profile for user:
jason269
User level:
Community Specialist
Hi, Annekmo.
Thank you for visiting Apple Support Communities.
I understand that you are unable to play a recently rented movie. Most likely the movie has expired off the device since your post, so I would recommend reporting a problem with the purchase as outlined in the article below. Once done, you can download the movie on the correct device.
-Jason H.