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I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

Posted on May 2, 2015 12:02 PM

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2 replies

May 4, 2015 12:00 PM in response to alaili55

Hey there alaili55,

Welcome to Apple Support Communities.


It sounds like you ran into an issue updating your iPad 2 with iTunes on your computer. Take a look at the article linked below and try the troubleshooting tips that it provides, which will resolve most issues updating iOS devices.

Resolve iOS update and restore errors in iTunes - Apple Support


Cheers,

-Jason

I have tried to update the software on my ipad 2, 16GB, through itunes, but the update has not been completed and has frozen, what should I do?

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