Stand not tracking in Activity App of Apple Watch

Is there a setting that turns off the tracking of Standing by the activity app? So far my watch has not tracked that I have done any standing today.

Posted on May 2, 2015 2:10 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2018 10:05 AM

Hi


For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


Under the latest versions of iOS and watchOS: if you believe that you have met this requirement, but Stand credits are still not being awarded, then it may help to follow these steps, which have previously resolved the same issue for other users:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.

  • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.
  • Stand credit will not be awarded unless Wrist Detection is enabled.


If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).


On your iPhone, in the Watch app, to go: My Watch > Health.

  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).


On your iPhone, in the Watch app, go to: My Watch > Privacy - turn Fitness Tracking off.


Restart both devices by turning both off together, then restarting your iPhone first:


Re-enable Fitness Tracking.


It may also help to calibrate your Apple Watch, including resetting any existing calibration data:



Activity-related estimations also depend, in part, on your personal information. To check that this is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


27 replies
Question marked as Top-ranking reply

Jan 7, 2018 10:05 AM in response to lmvogel

Hi


For the purpose of crediting the hourly Stand achievement, your Apple Watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


Under the latest versions of iOS and watchOS: if you believe that you have met this requirement, but Stand credits are still not being awarded, then it may help to follow these steps, which have previously resolved the same issue for other users:


If you have not yet done so, update your iPhone and Apple Watch to the latest software, starting with your iPhone:


On your iPhone in the Watch app, go to: My Watch (tab) > Passcode > check that Wrist Detection is turned on.

  • Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.
  • Stand credit will not be awarded unless Wrist Detection is enabled.


If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).


On your iPhone, in the Watch app, to go: My Watch > Health.

  • If the setting for Wheelchair currently states "Not Set", then tap on Edit (upper-right) > tap on "Not Set" and change it to "No" (options are shown in the bottom area of the screen) > tap on Done (upper-right).


On your iPhone, in the Watch app, go to: My Watch > Privacy - turn Fitness Tracking off.


Restart both devices by turning both off together, then restarting your iPhone first:


Re-enable Fitness Tracking.


It may also help to calibrate your Apple Watch, including resetting any existing calibration data:



Activity-related estimations also depend, in part, on your personal information. To check that this is accurate - and to update it over time:


On your iPhone, in the Watch app, go to: My Watch (tab) > Health > Edit - tap and adjust items, then tap on Done.


If the issue persists, then I suggest that you contact Apple Support (remote diagnostics and/or mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Jan 9, 2017 4:39 PM in response to Lbutterfly102

Hi


For the purpose of crediting the hourly Stand achievement, your watch aims to identify when you have stood up and moved around for at least one minute during that hour.


Apple Watch uses an accelerometer to identify movement, so arm movement equivalent to changing from a seated to a standing position followed by a minute's walk around with your arms swinging naturally should help to register this.


If you believe that you have met this requirement, but Stand credits are still not being awarded, it may help to follow these steps, which have resolved the same issue for some other users:


  • On your iPhone in the Watch app, go to: My Watch > General > Wrist Detection - check that this is turned on.

    Note that Wrist Detection can be affected by temporary or permanent skin changes, such as by some wrist tattoos.

  • If Passcode is enabled, check that you are unlocking your watch each day after placing it on your wrist and that you are wearing your watch sufficiently snugly (neither too tightly nor too loosely).
  • On your iPhone, in the Watch app, go to: My Watch > Privacy > Motion & Fitness - turn Fitness Tracking off.
  • Restart both devices by turning both off together (normally), then restarting your iPhone first:
  • Re-enable Fitness Tracking.

Aug 17, 2017 12:10 AM in response to DallasFan13

The wrist detection feature can be affected by permanent or temporary skin changes, such as by some tattoos:


Your heart rate. What it means, and where on Apple Watch you’ll find it. - Apple Support


If this does not apply and if, after following the steps in my previous reply, the Stand feature is still not working as expected, then I suggest that you contact Apple Support (mail-in service may be available, if required), make a Genius Bar reservation or visit an Apple Authorised Service Provider for assistance:


Nov 28, 2017 1:35 AM in response to Mjpeters35

I JUST got my watch and was having the exact same issue. I have a tat on my left wrist and it is just dark enough to cause it to fail to detect my wrist for notifications as well as the standing. I hate that it effects the watch this way because I was going to get sleeves done on both arms and now I have to take into consideration what color and how low I go if I want the watch to continue to function properly in the future. My guess is it will be your tattoo and if you switch wrists it will work as expected.

May 3, 2015 4:20 PM in response to Patrick123

Patrick123, my understanding is that the app is supposed to track when you stand, so that you only get the standing reminder if you haven't been standing in awhile. I'm having the same issue though, it's rare for an hour to go by where I haven't already gotten up to stand/walk multiple times, yet according to my watch it would show random hours where I didn't stand at all (yet I got no reminder to stand). Other times, I'll have been standing and moving around for 1-2 hours, and then 5 minutes after I actually sit down the reminder to stand will pop up.


Oddly enough, the move/exercise portions are capturing that I'm moving around and walking when I'm standing...


If apple can't make this work properly, they at least need to allow us to manually "check off" hours where we did in fact, stand.

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Stand not tracking in Activity App of Apple Watch

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