What would cause a older Mac, 2.4 GHz Core 2 Duo, 6 gb RAM & OS X, 10.10.3 to lock up when trying to access the internet via Safari? The Techs from MacKeeper have gone thru the system 3 times. If I quit Safari and come back to it will be looking for the site it locked up on. I have to restart to clear.
If the problem is that Safari is opening to a page that cannot be dismissed, the following may be applicable: Phony "tech support" / "Ransomware" popups and web pages.
ronsway wrote:
The Techs from MacKeeper have gone thru the system 3 times.
You should never do that. Uninstall MacKeeper and never install it, or anything like it, ever again. Read below.
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
If the problem is that Safari is opening to a page that cannot be dismissed, the following may be applicable: Phony "tech support" / "Ransomware" popups and web pages.
ronsway wrote:
The Techs from MacKeeper have gone thru the system 3 times.
You should never do that. Uninstall MacKeeper and never install it, or anything like it, ever again. Read below.
Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper. Earlier versions than the one released in 2012 required more extensive work to uninstall all its components.
If you actually used MacKeeper to alter your system, e.g. "remove excess binaries" or such, you will need to reinstall OS X as well as all your additional software. Uninstalling MacKeeper is insufficient to reverse the corruption it is capable of - once again, that is if you used it.
If you merely installed MacKeeper but did not use it to perform any particular action, the following instructions will suffice.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.
I agree with John. For Safari, force quit Safari from the menu and reopen with the shift key held down. If that doesn’t work, disconnect from the Internet, open Safari, and then reconnect to the Internet. See link for other suggestions.
I unistalled MacKeeper. The internet/Safari locked up again. Also the DSL line slowed way down. Speed check was 2.54 mbps download to .38 mbps. Upload stayed at .40 mbps. The check connection from AT&T also show intermittent failures, either PPOe or DSL. I have had DSL problems before. I don't know if I have a computer, DSL or both problem?
What did AT&T have to say about the intermittent failures?
Do you have any other computers that you could use - Macs or iOS devices for example, to determine if the failures affect all of them, or just one Mac?
My iPhone & Ipad work most of the time. they never lock-up. The DSL has been worked on several times and I think it is part of the problem. When I do a "check connection" the results vary: DSL failed or PPOe.
Older Mac with internet problem
