lmm1845

Q: Watch won't stay connected to phone and doesn't reconnect

Hi there - wondering if anyone else is having this issue.  Frequently my watch will show "disconnected".  I try pinging the phone from the watch and nothing happens.  I'm connected to wifi so I still can text etc, but it bothers me that with my watch right there it doesn't always connect.   Frequently I think I walk away and then come back and it is disconnected but doesn't automatically reconnect.


The only way I have found to get it to reconnect is to turn the bluetooth off and then back to on, on my iphone, and it hooks up immediately.

 

Thanks for any insight, education, or tips!

iphone 6+ and apple watch

Posted on May 2, 2015 3:30 PM

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Q: Watch won't stay connected to phone and doesn't reconnect

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  • by RHIT2002,

    RHIT2002 RHIT2002 May 2, 2015 4:03 PM in response to lmm1845
    Level 1 (19 points)
    May 2, 2015 4:03 PM in response to lmm1845

    I also have a 6 plus and just once so far, my watch would not reconnect. I couldn't even manually pair it. The BT pairing said to make sure my device was in range. I did a bit of searching and saw somewhere to reboot the phone. I did that and not only did it pair automatically when it came back on, my watch has automatically paired every time I have come back home after leaving my phone or watch at home.

     

    Big relief, as that was my number one beef with the Pebble. I had to manually pair it most days.

  • by OldDem,

    OldDem OldDem May 2, 2015 4:20 PM in response to lmm1845
    Level 1 (4 points)
    iPad
    May 2, 2015 4:20 PM in response to lmm1845

    I have restarted both the phone and watch to no avail.

     

    There should be an app for this on the app page. 

     

    I have an iPhone 6. 

     

    Poor documentation.

  • by Nitin Gupta,

    Nitin Gupta Nitin Gupta May 14, 2015 9:21 AM in response to lmm1845
    Level 1 (18 points)
    iCloud
    May 14, 2015 9:21 AM in response to lmm1845

    I am having this issue. It stayed paired fine for the 1st week. Now I need to manually reconnect multiple times per day. I also have a 6+.

  • by BadPirate,

    BadPirate BadPirate Jul 17, 2015 6:09 PM in response to lmm1845
    Level 1 (0 points)
    Jul 17, 2015 6:09 PM in response to lmm1845

    From Apple - About Bluetooth and Wi-Fi on Apple Watch - Apple Support

     

    At the bottom it has connection troubleshooting information.  The method that nobody here has mentioned trying is unpairing and re-pairing the apple watch.

  • by PatrickL,

    PatrickL PatrickL Dec 2, 2015 4:42 PM in response to lmm1845
    Level 1 (59 points)
    Mac OS X
    Dec 2, 2015 4:42 PM in response to lmm1845

    I am having a similar issue. The little blue lock icon is displayed on my watch. I unlock my phone, but my watch doesn't unlock. When I launch the Apple Watch app, it says the phone is paired. However, in Settings > Bluetooth on my phone, my watch is disconnected. When I try to connect, it says to use the Apple Watch app. As I said, the app shows the watch as paired to my phone. It's a virtual Ouroboros.

     

    Restarting the watch seems to be the only solution. This solution is performed about twice weekly, and is getting old real fast. I just read a survey in which 35% of Apple Watch owners reported throwing their watch into a drawer and forgetting about it. If this becomes SOP, I'm about to add to that percentage. It worked so well for the first few months, but has now devolved into a useless wrist artifact. 

     

    I am running the latest versions of the software for each device.