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Usage reports more free space, than iTunes but music sync update fails for lack of space

32 GB iPod touch 5th generation IOS 8.3

Settings -> General -> Usage (Storage) says Used 17.1GB Available 10.3GB


itunes 12.1.2.27 says 6.15 GB free


Attempt to sync a music update - results in message(s) saying


"unable to add song ... not enough space"


I can understand some free space is need for overhead but

***?

Posted on May 3, 2015 2:20 AM

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Question marked as Best reply

Posted on May 4, 2015 5:46 PM

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.

Come back with the results.

An "other" larger than about 1 1/2 GB indicates corrupted files.

What is the Other on my iPhone and How to Remove It

What is "Other" and What Can I Do About It?

Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.

To restore from backup see:

iOS: How to back up

To restore to factory settings/new iPod see:

iTunes: Restoring iOS software

2 replies
Question marked as Best reply

May 4, 2015 5:46 PM in response to Joseph R

Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.

Come back with the results.

An "other" larger than about 1 1/2 GB indicates corrupted files.

What is the Other on my iPhone and How to Remove It

What is "Other" and What Can I Do About It?

Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.

To restore from backup see:

iOS: How to back up

To restore to factory settings/new iPod see:

iTunes: Restoring iOS software

May 4, 2015 5:53 PM in response to lllaass

yes, it appears I have over 1.5GB of 'other' on several iOS devices. This has not been a problem so far except on this one but I'll check out these resources


NB - I have already purchased a number of 3rd party software tools to cope with iTunes 'features' - documented or otherwise or completely missing -

that is PhoneView, now replaced by iMazing, to save voicemails

TouchCopy (still supports old iPods) ...

Thanks!


Usage reports more free space, than iTunes but music sync update fails for lack of space

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