two apple ID on one iphone. I need to purchase extra storage for one but it doesn't give me a place to do it.

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two apple ID on one iphone. I need to purchase extra storage for one but it doesn't give me a place to do it.

im really frustrated. everything not just this happening to me right now. I'll try to be as clear as I can be here. I can't get email or send email with one of two apple I.D.'s connected to my iphone. The other I.D. I paid for extra storage. The I.D. that needs more storage is my main email address and my lifeline. Job offers come to that address, my banking and home security alerts, etc all happen through this one email account. I can't even get that ID to show on my phone to choose it.

How can I change things to show me both ID's so I can add storage to the correct one?

iPhone 6, iOS 8.3, apple ID

Posted on May 3, 2015 5:52 AM

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Answer 1

CarlAVII

Community Specialist

May 5, 2015 6:24 AM in response to Kitty miss

Hello Kitty miss,

Additional storage can be purchased in Settings -> iCloud -> Storage & Backup. This will affect the storage plan for the account that is currently signed into iCloud on that device. In order to purchase additional storage for your other Apple ID, you'll need to sign out of iCloud, sign into the desired Apple ID, purchase a new storage plan, then switch back to your original configuration.

Tap Settings > iCloud on your iOS device.

Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.

Tap Keep on My [Device] or Delete from My [Device], and enter the password for your Apple ID. Your data remains in iCloud, and it will be updated on your device when you sign in to iCloud again.

iCloud storage upgrades and downgrades
https://support.apple.com/en-us/HT201318

If you're asked for the password to your previous Apple ID when signing out of iCloud
https://support.apple.com/en-us/HT203828

Cheers,

Allen

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