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May 5, 2015 6:31 AM in response to gunjan1911by norm123,Hey gunjan1911,
Sorry to hear that you are unable to back up to iCloud. To get that worked out, take a look at the article below to get you started with verifying your account.
Get help backing up your device in iCloud
https://support.apple.com/en-us/HT203516
Take care,
-Norm G.
