Hi I would like to reformat my iMac. Not sure how to back this up. I have all passwords in keychains, but if I open my time machine external drive and type in key chains it does not find it. Do I back up keychains to iCloud? If so how do I back it up and then how do I download back from ICloud to my computer.
thanks
iMac (27-inch Mid 2011), OS X Mountain Lion (10.8.2)
You backup using Time Machine and/or you can create a bootable clone. Both methods require an external HD(s).
Why do you wan tot reformat, in most cases this is a total waste of time. If your computer is not working perfectly it is best to troubleshoot the problem. I would recommend downloading EtreCheck and posting the report in your reply. Then we can look for obvious issues and get you on the right road.
OS X is not like MS Windows that requires doing and erase and install at the first hint of a problem.
I do have a external, my computer is not responding to well. I get the spinning ball a lot. the other day try to shut down computer and safari would not let it, i tried to close safari and could not. The only way I could shut down was hold button. Its running very slow. Is EtreCheck easy to use, I am not very good on the computer?
Problem description:
spinning ball, running slow, can’t shut down computer safari stops it
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 12:22 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
OS X 10.10.2 (14C1514) - Time since boot: 2:55:38
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (909.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Passport 07A8 500.07 GB
EFI (disk1s1) <not mounted> : 210 MB
BACKUp (disk1s2) /Volumes/BACKUp : 499.73 GB (230.24 GB free)
Fitbit Inc. Fitbit Base Station
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. thunderbolt_bus
Mac App Store and identified developers
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.chromium.chromoting.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
JavaAppletPlugin: Version: Java 8 Update 40 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
3rd Party Preference Panes: ℹ️
remoting_host_prefpane [Click for support]
Flash Player [Click for support]
Java [Click for support]
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 89.69 GB
Destinations:
BACKUp [Local]
Total size: 499.73 GB
Total number of backups: 54
Oldest backup: 2014-05-31 21:07:10 +0000
Last backup: 2015-05-03 16:15:32 +0000
Size of backup disk: Adequate
Backup size 499.73 GB > (Disk used 89.69 GB X 3)
2% WindowServer
1% fontd
0% mdworker(8)
0% askpermissiond
868 MB com.apple.WebKit.WebContent(15)
460 MB kernel_task
168 MB Safari
82 MB mdworker(8)
61 MB iPhoto
Virtual Memory Information: ℹ️
37 MB Free RAM
3.96 GB Used RAM
112 MB Swap Used
May 3, 2015, 09:26:09 AM Self test - passed
May 1, 2015, 11:42:29 AM /Library/Logs/DiagnosticReports/Keychain Access_2015-05-01-114229_[redacted].hang
did it a 2nd time this is what I got
EtreCheck version: 2.2 (132)
Report generated 5/3/15, 1:07 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (27-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,2
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 3:40:5
Disk Information: ℹ️
ST31000528AS disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (909.65 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Western Digital My Passport 07A8 500.07 GB
EFI (disk1s1) <not mounted> : 210 MB
BACKUp (disk1s2) /Volumes/BACKUp : 499.73 GB (230.24 GB free)
Fitbit Inc. Fitbit Base Station
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.lookupd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
15 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.cache_delete.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.MobileFileIntegrity.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdated.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
[killed] org.cups.cupsd.plist
19 processes killed due to memory pressure
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.chromium.chromoting.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.fitbit.galileod.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Fitbit Connect Menubar Helper Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 40 Check version
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0 - SDK 10.8
3rd Party Preference Panes: ℹ️
remoting_host_prefpane [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 89.70 GB
Destinations:
BACKUp [Local]
Total size: 499.73 GB
Total number of backups: 54
Oldest backup: 2014-05-31 21:07:10 +0000
Last backup: 2015-05-03 16:15:32 +0000
Size of backup disk: Adequate
Backup size 499.73 GB > (Disk used 89.70 GB X 3)
Top Processes by CPU: ℹ️
10% iTunes
4% WindowServer
2% mdworker(8)
1% fontd
0% Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
1020 MB com.apple.WebKit.WebContent(16)
453 MB kernel_task
180 MB Safari
70 MB mdworker(8)
57 MB iPhoto
Virtual Memory Information: ℹ️
112 MB Free RAM
3.88 GB Used RAM
94 MB Swap Used
Diagnostics Information: ℹ️
May 3, 2015, 09:26:09 AM Self test - passed
May 1, 2015, 11:42:29 AM /Library/Logs/DiagnosticReports/Keychain Access_2015-05-01-114229_[redacted].hang
I think your problem is simple to solve, your computer is starved for RAM. Your computer can accommodate up to 32GB of RAM, you still only have the original 3GB which was fine when you were running Snow Leopard however Yosemite needs more. I would recommend purchasing RAM from either Crucial or OWC (www.macsales.com), if you added 2 ea. 4GB DIMMS that would take it to 12 GB and that should help considerably.
Also very any third party apps are up-to-date too.
And, a question - what is this fitbit stuff:
com.fitbit.galileod.plist
If it is this:
http://www.mcelhearn.com/fitbit-connect-software-and-high-cpu-usage-by-galileod- process/
you might want to read that post.
Its a device that counts the steps you take in a day, counts calories, how many miles you walked etc
thanks I will...
Notice all the killed processes due to memory pressure? This is a clear indication that your computer needs more RAM. I've head some complaints about the FitBit software but I also know of people who are using it on their Macs without any problems. I've seen no consistent pattern although since I'm not conversant about Fitbit it could be the issue is with different models with varying features.
reformat iMac with external & ICloud
