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I got a new phone and uploaded all my photos from my old phone to my new one, but all of those photos say "loading" and are blurry.

When i got a new phone i transferred everything from my old phone to my new one through icloud but all the photos i took on my old phone say "Loading..." on my new phone but never finish.. it gets about 1/4 done with the little circle thing that pops up in the bottom right hand corner. It's been like this for 7 days now

iPhone 5s, iOS 8.1.3

Posted on May 3, 2015 7:44 AM

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1 reply

May 5, 2015 6:43 AM in response to KassieJG126

Greetings KassieJG126,


After reading your post, it sounds like you are experiencing an issue downloading backup content. You may want to consider restarting the device first, and then resetting if that does not work. This article provides detailed instructions for Restarting, and Reseting:


Restart or reset your iPhone, iPad, or iPod touch - Apple Support


How to restart


  1. Press and hold the Sleep/Wake button until the red slider appears.
  2. Drag the slider to turn your device completely off.
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo.


How to reset


  • You should reset your device as a last resort and only if you can't restart it.
  • To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.


Thank you for contributing to Apple Support Communities.


Best,

Bobby_D

I got a new phone and uploaded all my photos from my old phone to my new one, but all of those photos say "loading" and are blurry.

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