JediGuillermo
Level 1
(1 points)
Q: Getting error message: "You need to restart your computer. Hold down Power button until it turns off, then press the Power button again."
Screen darkens slightly an I get an error message: "You need to restart your computer. Hold down Power button until it turns off, then press the Power button again." in different languages.
Apple MacBook "Core 2 Duo" 2.4 13" (Unibody)
Late 2008 Aluminum - MB467LL/A - MacBook5,1 A1278
MacBook, iOS 6.1.4
K Shaffer
Level 6
(14,587 points)
That is called a Kernel Panic:
•Mac OS X: How to log a kernel panic - Apple Support
•Technical Note TN2063: Understanding and Debugging Kernel Panics:
https://developer.apple.com/library/mac/technotes/tn2063/_index.html
•Resolving Kernel Panics - troubleshooting:
http://www.thexlab.com/faqs/kernelpanics.html#Anchor-Troubleshooting-49575
The issue may be due to failed or poor quality RAM memory chips if the
computer has been upgraded in this capacity lately; or it may reflect a
hardware problem, sometimes those can appear to cause a Kernel Panic.
Sometimes, software can be incompatible between different makers, so
that may also be contributory to a Panic.
To post a log report may help someone remotely diagnose or suggest a cause.
Good luck & happy computing!
