Q: I've got my MacAir 13" connected via cable to an external HP monitor. After 2 years of working fine, now the monitor just goes to sleep, and I can't get my mirror image to work. I contacted HP and they said the problem lies with the laptop.

I've got my MacAir 13" connected via cable to an external HP monitor. After 2 years of working fine, now the monitor just goes to sleep, and I can't get my mirror image to work. I contacted HP and they said the problem lies with the laptop. What can I do?

MacBook Air, OS X Mountain Lion (10.8.5)

Posted on May 3, 2015 11:19 AM

I have this question too

Q: I've got my MacAir 13" connected via cable to an external HP monitor. After 2 years of working fine, now the monitor just goes to ... more

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by Allen A,

Allen A May 5, 2015 11:15 AM in response to dwallinga
Community Specialists

May 5, 2015 11:15 AM in response to dwallinga

Howdy dwallinga,

The article linked below details a number of troubleshooting steps that can help get your MacBook Air and your display to work correctly together.

Apple computers: Troubleshooting issues with video on internal or external displays
https://support.apple.com/en-us/HT201177

Cheers,
Allen
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Q: I've got my MacAir 13" connected via cable to an external HP monitor. After 2 years of working fine, now the monitor just goes to sleep, and I can't get my mirror image to work. I contacted HP and they said the problem lies with the laptop.

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by Allen A,

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