Spidey13

Q: Photos app does not play my iPhone videos

When I attempt to play a video in the new Mac Photos app, I get the following error message:

"Cannot Play File.  Photos cannot play this video.  Do you want to try opening it in Quicktime Player?"

*Note: I shot the videos with my iPhone 6, and transferred them to Photos by physically connecting the phone to my iMac (which I've done for years).

 

When I try opening the videos with Quicktime, as it suggests, I get this error message:

"Quicktime Player cannot open "IMG_1234.MOV"

*Note: I've never had to use Quicktime before; I could always view the videos within iPhoto.

 

Is anyone else experiencing the same problem?  Is there something I'm overlooking?

I didn't have this problem with iPhoto.  Please help.  Thanks in advance.

Posted on May 3, 2015 9:01 AM

Close

Q: Photos app does not play my iPhone videos

  • All replies
  • Helpful answers