HT204308: Find the serial number of your Apple hardware product
Learn about Find the serial number of your Apple hardware product
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Helpful answers
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May 3, 2015 2:23 PM in response to ed2345by jackiefromholywell,No - didn't realise that, as hadn't tried to play them just burn them! Still wants me to sign in with my old email and password (which I have forgotten!)
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May 3, 2015 5:03 PM in response to jackiefromholywellby ed2345,jackiefromholywell wrote:
No - didn't realise that, as hadn't tried to play them just burn them! Still wants me to sign in with my old email and password (which I have forgotten!)
Jackie,
Even if the email is no longer working, you should be able to reset the password so you can authorize those old tracks to play and burn. Go to this page:
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May 3, 2015 5:12 PM in response to ed2345by jackiefromholywell,I tried that but it wants to send an email to the address I can't access! It also asked for my DOB which it then said was incorrect - hardly think I would have got that wrong!!
Just wish there was a way to contact Apple without the jumping through hoops which is required to get anywhere
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May 3, 2015 5:15 PM in response to jackiefromholywellby ed2345,Jackie,
If that is not working, contact iTunes Customer Service for assistance:
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May 3, 2015 5:24 PM in response to ed2345by jackiefromholywell,Thanks Ed - tried that too but it says 'appointment can't be made at this time - try again later' .... later gives the same message! So frustrating
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May 3, 2015 5:25 PM in response to jackiefromholywellby jackiefromholywell,Thanks for your help - better get to sleep now