Icloud encountering connection error when signing in?
My phone was stolen. I was able to get onto Icloud and change my password, etc however the next day Icloud states it is encountering a connection error while signing in. Any ideas?
User profile for user:
judysings
User level:
Community Specialist
Good Afternoon vewing,
I'm sorry to hear your iPhone was stolen. Changing your Apple ID password is a good step in this scenario. I'll include a resource below with more information.
If you've changed your Apple ID information and now cannot log into iCloud, follow the steps in the article below to address the issue.
If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support
https://support.apple.com/en-us/HT201472
iCloud: Account troubleshooting - Apple Support
https://support.apple.com/en-us/HT203512
I hope this information helps ....
- Judy