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nicholas s
Level 1 (9 points)
Apple TV

Q: dictation very inaccurate or not responding

dictation very inaccurate or not responding.

IMAC with Yosemite.

iMac, OS X Yosemite (10.10)

Posted on May 3, 2015 1:26 PM

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nicholas s

Q: dictation very inaccurate or not responding

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  • Helpful answers

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) May 3, 2015 1:40 PM in response to nicholas s
    Level 9 (57,660 points)
    May 3, 2015 1:40 PM in response to nicholas s

    Have you done any of the following?


    1-Researched Apple's Knowledge Base regarding dictation troubleshooting?

    2-Clicked on the Help "?" in dictation's window?

    Screen_Shot_2015-05-03_at_Sun__May_3__2015-4_34_31_PM.png


    Please detail ALL you have done so far in the way of troubleshooting?   Need this info to avoid the been there done that scenarios.


    ==========


    OS X Yosemite (10.10)

    Use Software Update/App Store to update your OS to OS 10.10.3.  Also, update everything SU/AS has to offer for your computer.  When done, repair permissions and restart your computer.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by nicholas s,

    nicholas s nicholas s May 6, 2015 9:06 AM in response to Baby Boomer (USofA)
    Level 1 (9 points)
    Apple TV
    May 6, 2015 9:06 AM in response to Baby Boomer (USofA)

    Hello Baby Boomer (USofA)

    Thank you for the reply!

    This is an I Mac 27”.

    I'm running Yosemite 10.10.3

    I’ve repaired permissions and restarted the MAC.

    I talked to Apple Care about this and the first rep didn’t know how to fix it so he sent it to a “senior advisor”.

    I’ve been playing “phone tag” with him for a few days now.

    I found an article online that said to “add some languages” and choose one (other than US English) and then re select US english again.

    No change in behavior after that.

    I’ve tried dictation in Text and Pages so far and the program still doesn’t respond (I see the mike and it fills and empties)

    I moved the volume every which way possible  and there doesn’t seem to be any difference.

    There is either no response or a totally different word is inserted when I read a sentence.

    I’ve tried single words and ignores that.

    I tried “open the pod bay doors HAL” and it tried to write that twice without the word open or bay. (that’s as close as i’ve come to it working)

    Sometimes the program writes "cap that" or "bold that" in small letters above the microphone logo.

    This isn’t for a business or anything, I just want to be able to use all my computers features.

    I love Siri on my iPad air and wish they had it on my I Mac.

    Again, thank you for your kind reply and suggestions.

    Nicholas

     

    PS I don’t know what you mean by “SU/AS” but the software update says: "there are no updates available"

    >

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) May 6, 2015 12:47 PM in response to nicholas s
    Level 9 (57,660 points)
    May 6, 2015 12:47 PM in response to nicholas s

    You have done everything possible to try to correct your problem.  Not sure if this tutorial PDF will help as it pertains to the Speakable Items feature.  Not sure if "dictation" is included:  Speakable Items Tutorial:  PlainTalk Spoken Commands


    I talked to Apple Care about this and the first rep didn’t know how to fix it so he sent it to a “senior advisor”.

    I’ve been playing “phone tag” with him for a few days now.

    This is unacceptable especially if you are still under warranty and/or have AppleCare. 

    Call Apple Customer Relations - 1-800-275-2273.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post. 

     

     

    PS I don’t know what you mean by “SU/AS

    Software Update & Apple Store



     

    I love Siri on my iPad air and wish they had it on my I Mac.

    Siri is already on your Mac.  Her name is Samantha.

    System Preferences>Dictation & Speech>Text to Speech.  Click on the System Voice arrow & you will see a list of male & female names.  Samantha is the 2nd female name.  Select it.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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