GlenAnderson

Q: Moved my 2010 iMac to another outlet - Will not power up now.

I rearranged a room and moved my Mac to another outlet. It was unplugged for 5 hours. It has not powered up on ANY outlet since. No visuals, no noises... NOTHING. It is a 2010 Intel. Any suggestions will be appreciated.

Posted on May 3, 2015 6:00 PM

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Q: Moved my 2010 iMac to another outlet - Will not power up now.

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  • by den.thed,

    den.thed den.thed May 3, 2015 7:23 PM in response to GlenAnderson
    Level 7 (27,755 points)
    May 3, 2015 7:23 PM in response to GlenAnderson

    Check to make sure that the power cord is firmly plugged into the back of the iMac.

     

    If that does not help, see > https://support.apple.com/en-us/HT204267

  • by paul oberman,

    paul oberman paul oberman May 3, 2015 8:45 PM in response to GlenAnderson
    Level 1 (65 points)
    May 3, 2015 8:45 PM in response to GlenAnderson

    I can help with this.

     

    This is a common error with imacs, when they are unplugged or suffer power interrupt while running.

     

    There is a safety feature, which kicks into play, when the machine senses a power irregularity.  It locks you out of restarting the computer

     

    This happened to my machine serveral times.

     

    To fix, do this:

     

    Unplug the cable from the back of the computer.  Let the machine sit off for at least 24 hours.  Plug in and restart.

     

    I wish the fix was faster, but sometimes the machine has to sit for a couple of days.

     

    I have seen no instructions from apple, which address this situation.  I found this after digging around the forums for quite a while and believe me when I say that this is the only way that I have been able to restart the machine.

     

    Good luck and don't take your machine in, as they cant do anything either.

  • by dwb,

    dwb dwb May 4, 2015 6:12 AM in response to GlenAnderson
    Level 7 (24,460 points)
    Notebooks
    May 4, 2015 6:12 AM in response to GlenAnderson

    Try this: remove the power cord from the iMac. (Not the wall, the iMac - it seems to matter). Hold the iMac power button for about 10 seconds. Plug the cord back in. Start as normal. This, I believe, is Paul’s faster method.

  • by paul oberman,Helpful

    paul oberman paul oberman May 4, 2015 7:44 PM in response to dwb
    Level 1 (65 points)
    May 4, 2015 7:44 PM in response to dwb

    Yes. Try that first. Hopefully it will work. If not try the long method.

     

    To be clear. You do have to pull the cord from the back of the machine. Who knows why.

     

    Dont be discouraged if the short method doesn't work. It didn't for me. The long method did, but it certainly is worth a try.

  • by GlenAnderson,

    GlenAnderson GlenAnderson May 4, 2015 7:49 PM in response to GlenAnderson
    Level 1 (8 points)
    Quicktime
    May 4, 2015 7:49 PM in response to GlenAnderson

    OK, this is interesting. I tried all the suggested plugging & unplugging....Nothing. I took a power cord from a PC and plugged it in. She powered up! I shut down normally and now it will again not power up with either cord. The fact the it did power, I take as a good sign. I go to the store and purchase a new cord tomorrow I guess. I'll post results. Thanks to all assisting.

  • by paul oberman,Helpful

    paul oberman paul oberman May 5, 2015 5:23 PM in response to GlenAnderson
    Level 1 (65 points)
    May 5, 2015 5:23 PM in response to GlenAnderson

    Thats strange. When youre turning the machine off, are you completely letting the machine power down. Sometimes these machines will take a long time to turn off.

     

    Also, if you leave it off, it really needs to sit at least a day minimum. I know it sounds like bull, but rushing it sometimes means you have to start waiting again.

     

    Not sure what to make out of swapping the cord.

  • by GlenAnderson,

    GlenAnderson GlenAnderson May 5, 2015 5:33 PM in response to GlenAnderson
    Level 1 (8 points)
    Quicktime
    May 5, 2015 5:33 PM in response to GlenAnderson

    Day 3. I purchased a new (generic) power cord today. Of course I had to give the IMac cord another shot at it. She powered right up. I did a restart, rather than shut down. And another restart. Now, feeling bold, I puffed out my chest, took a deep breath and powered down. With a light tap of the power button, she responded swiftly, like an angel rising from the ashes. She's BACK!

     

    What to make of this all? Well perhaps, just maybe, if I simply left it alone for a few days as I've read, she would have powered up when she was good and ready.

     

    OR - I had just the right touch. The pure genius mixed with desperation to know just how many times to screw with the cords at the precise time intervals to revive the old gal. Just happy to see her again.

     

    Thanks again to anyone thoughtful enough to assist. One would think Apple would be on top of this providing it is an ongoing problem.

     

    Cheers.

  • by Csound1,

    Csound1 Csound1 May 5, 2015 5:44 PM in response to GlenAnderson
    Level 9 (51,432 points)
    Desktops
    May 5, 2015 5:44 PM in response to GlenAnderson

    Put it down to weirdness in the wires

  • by dwb,

    dwb dwb May 5, 2015 5:52 PM in response to GlenAnderson
    Level 7 (24,460 points)
    Notebooks
    May 5, 2015 5:52 PM in response to GlenAnderson

    As CSound1 says, maybe it was wierdness - perhaps the fourth wasn’t with you. But the basic behavior is known and is intentional. It protects the computer from potential damage from flickering power. Your problem was more extreme and makes me wonder if there might be a power issue where you are plugged in now or if there’s a problem with the computer.

     

    Note: some years ago I had a client whose new home computer was powering on without human intervention and sometimes powering off too. Since he was a good client I took a look and saw nothing. We were discussing next options over a brewski when I watched the darn thing power up. I also noticed that the air conditioner and also just kicked on. Long story short, he wound up having an electrician come out and put the window air conditioner on its own circuit. Could be something similar with your place.

  • by Csound1,

    Csound1 Csound1 May 5, 2015 6:03 PM in response to dwb
    Level 9 (51,432 points)
    Desktops
    May 5, 2015 6:03 PM in response to dwb

    So is Jives random spell checker responsible for the fourth? wasn't with you

     

    Where was he?

  • by paul oberman,

    paul oberman paul oberman May 5, 2015 6:18 PM in response to dwb
    Level 1 (65 points)
    May 5, 2015 6:18 PM in response to dwb
    • checking the power receptical with a plug checker,(radio shack or home depot) might be good.  your power might have a bad ground or something else.