you forgot to answer to the secret questions on your account
iPhone 6, iOS 8.1.2
Posted on May 3, 2015 6:42 PM
Q: ko.61@hotmail.com
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
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