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I forgot my security questions

Hi dear Apple readers,

I decided to create this topic cause i am not able to download paid apps from the Apple Store.

I bought an iTunes Card and the card was successfuly applied to my account and balance was transferred.

https://appleid.apple.com/account/verify/questions?referrer=/account/manage/secu rity

I clicked to this link but i do not know my reset e-mail's passwords means i am not using this e-mail anymore,can you help?

Thanks!

Posted on May 4, 2015 1:04 AM

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Question marked as Best reply

Posted on May 4, 2015 1:32 AM

You will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/en-gb/HT5699


If your country isn't on that page then try this form and explain and see what they reply with : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support

Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

1 reply
Question marked as Best reply

May 4, 2015 1:32 AM in response to Doğaç

You will have to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/en-gb/HT5699


If your country isn't on that page then try this form and explain and see what they reply with : https://www.apple.com/emea/support/itunes/contact.html


When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support

Or if it's available in your country you could change to 2-step verification : http://support.apple.com/en-gb/HT5570

I forgot my security questions

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